Business Informaticist Intermediate

Hennepin County Medical Center; Minneapolis (MN); On-site; USD 85,000 - 115,000; Full time

Job summary

Hennepin Healthcare is seeking a Business Informaticist – IS&T Clinical Informatics to bridge information services and the business, ensuring adoption of safe and effective technology to support clinical care and financial viability.

The role collaborates with business leadership to develop and execute a roadmap aligned with organizational strategy, while driving governance, analytics, and change management across departments.

Qualifications

• Bachelor's degree.
• Experience in Informatics, Business Management, or related areas.
• OR an approved equivalent combination of education and experience.
• Advanced degree in Business Management or related subject.
• Experience facilitating interdisciplinary clinical/operational improvement activities with increasing complexity, responsibility and demonstrated results.
• Experience in healthcare setting including working directly with and providing feedback to clinicians.
• Epic certification in at least one Epic module.
• Strong project management skills.

Responsibilities

• Gathers business requirements and translates into functional/technical requirements for features supporting business, financial, and clinical workflow and patient care.
• Participates in projects pertaining to organizational goals and regulatory requirements.
• Partners with revenue and operational leaders to prioritize projects aligned with goals.
• Assesses system performance to evaluate intervention effectiveness and opportunities for improvement.
• Partners with education team to support adoption of new workflows by users.
• Acts as a change agent for IS implementations and EMR change requests.
• Provides consultative informatics services to business and revenue staff.
• Supports the Analytics and Information Technology governance structure.

Skills

Meetings facilitation

Communication

Project management

Healthcare informatics

Business management

Education

Bachelor's degree

Advanced degree in Business Management or related subject

Epic certification

Job description

Business Informaticist – IS&T Clinical Informatics

Purpose of this position: The Business Informaticist is a liaison between information services and the business, ensuring optimal user adoption of safe, effective, efficient technology and analytics to support clinical care and financial viability. The position will also work closely with business leadership to develop and execute a roadmap that aligns with HHS's strategy and standards.

Responsibilities

• Gathers business requirements and needs assessments and translates them into functional/technical requirements for the creation of application features, enhancements, and functions that support business, financial, and clinical workflow and optimal patient care.
• Participates in projects pertaining to organizational goals and strategies and regulatory requirements, both in consultative and project lead roles.
• Partners with revenue and operational leaders and teams to facilitate prioritization of projects and requests in alignment with organizational goals and initiatives.
• Participates in assessment and analysis of system performance and usage in order to evaluate effectiveness of interventions and identify opportunities for improvement.
• Partners with education team to support business/revenue user utilization of technology and promote adoption of new or changed workflows among users.
• Acts as a constructive change agent and role model for information systems implementation and adoption, serving as the first point of contact for EMR change requests.
• Provides consultative informatics services to business and revenue staff.
• Supports the Analytics and Information Technology governance structure.

Minimum Qualifications

• Bachelor's degree.
• Experience in Informatics, Business Management, or related areas.

-OR-

• An approved equivalent combination of education and experience.

Preferred Qualifications

• Ability to conduct meetings and presentations effectively and professionally.
• Excellent communication skills, oral and written.
• General knowledge of data collection, analysis, and reporting.
• Strong computer skills including web-based applications, word processing, spreadsheet, graphing, and PowerPoint.
• Possesses knowledge and skills to lead and manage changes associated with implementing or optimizing clinical information systems and promoting adoption by health professionals.
• Demonstrates a high level of systems thinking, analytical ability, and critical decision making skills.
• Possesses excellent interpersonal skills and can work effectively with a diversity of personalities, professions, and departments. Must be willing to work across clinical areas and outside personal area of clinical expertise.
• Possesses good grasp of business, scheduling, and/or finance workflows, and ability to perform workflow analysis.
• Possesses knowledge of regulatory and compliance requirements (e.g. TJC, CMS).

Knowledge / Skills / Abilities

• Advanced degree in Business Management or related subject.
• Involvement in leading organization-wide projects/programs/committees.
• Experience facilitating interdisciplinary clinical/operational improvement activities with increasing complexity, responsibility and demonstrated results.
• Experience in healthcare setting including working directly with and providing feedback to clinicians.
• Epic certification in at least one Epic module.
• Strong project management skills.

Benefits

We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity. We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement. For a complete list of our benefits, please visit our career site.

Equal Employment Opportunity Statement

We believe equity is essential for optimal health outcomes and are committed to achieving optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and to working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

Employment Mandate

Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre‑employment requirements.