Business Experience Plan & Admin Specialist Senior

PNC Business Credit; Pittsburgh, Strongsville, Dallas, Birmingham (Allegheny County, OH, TX, AL); On-site; USD 64,000 - 117,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Life insurance

Job summary

PNC is seeking a skilled Business Experience Plan & Admin Specialist Senior to drive visibility, alignment, and execution across large-scale technology initiatives from Pittsburgh, Strongsville, Dallas, or Birmingham. You will partner with engineering, business, and executive stakeholders to translate complex concepts into actionable plans and governance structures.

The role emphasizes program management, cross-functional coordination, and strong communication, with a focus on enterprise

Qualifications

• University degree required; 3+ years relevant industry experience; certifications often desired.
• In lieu of a degree, a comparable combination of education, certifications and experience may be considered.
• Strong program management and stakeholder management skills; ability to translate complex tech concepts for diverse audiences.

Responsibilities

• Supports one or more line of business initiatives to understand, analyze, develop and implement key line of business solutions.
• Demonstrates commitment to quality with customer focus and risk management practices.
• Defines data collection, research and reporting activities for assigned initiatives.
• Conducts research, analyzes and recommends solutions for key initiatives.
• Works with decision makers to ensure cross-business alignment and governance.

Skills

Business Development

Business Intelligence

Competitive Advantages

Competitive Strategies

Data Integration

Data Mining

Strategic Planning

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

Business Experience Plan & Admin Specialist Senior### Business Experience Plan & Admin Specialist SeniorApply: Two PNC Plaza (PA374): Strongsville Technology Center (OH537): Birmingham - Brock (AL112): Dallas Innovation Center - Luna Rd (TX270): Full time: Posted Yesterday: R239076# **Position Overview**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience Plan & Admin Specialist Senior within PNC's Performance Management organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, or Birmingham, AL. What We're Looking For We are seeking a highly organized and technically savvy professional who excels at driving visibility, alignment, and execution across large-scale technology initiatives. The ideal candidate combines strong program management capabilities with the ability to understand complex technical concepts and effectively communicate across engineering, business, and executive stakeholders. What Will Help You Succeed: - Strong technical aptitude with the ability to understand software development, infrastructure, and enterprise technology initiatives without serving in a hands-on engineering capacity. - Experience supporting complex programs, portfolios, or strategic technology initiatives across multiple teams or business units. - Exceptional communication, stakeholder management, and organizational skills with the ability to influence outcomes across diverse audiences. - Demonstrated success managing multiple workstreams, priorities, and dependencies in a fast-paced environment. - Experience utilizing tools such as Jira and Confluence to track, monitor, and report on program execution. - Strong analytical and problem-solving skills with the ability to identify process improvement opportunities and drive scalable solutions. - Ability to establish governance, reporting, and operational consistency across multiple teams and stakeholders. - Proven ability to navigate ambiguity, build partnerships, and drive alignment across technology and business organizations.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.# **Job Description*** Supports one or more line of business initiatives to understand, analyze, develop and implement key line of business solutions that will drive business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.* Understands the business problem, identifies complex issues and prepares and executes a planned approach for one or more line of business initiatives.* Defines and obtains data collection, research and reporting activities for assigned line of business initiatives.* Conducts research, analyzes and recommends solutions for key initiatives.* Works with key decision makers to ensure cross-business and cross-functional alignment and synergy.* Serves as subject matter resource and advocate that understands and implements best practices and learning plans to meet business objectives.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:* **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.* **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.# **Qualifications**Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.## **Preferred Skills**Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning## **Competencies**Collaborating, Data Gathering and Reporting, Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Internal Controls, Operational Risk, Organizational Governance, Process Management, Regulatory Environment - Financial Services, Standard Operating Procedures## **Work Experience**Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.## **Education**Bachelors## **Certifications**No Required Certification(s)## **Licenses**No Required License(s)## **Language Assessments**No Required or Preferred Language Assessments# **Pay Transparency**Base Salary: $63,750.00 – $116,875.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.# **Application Window**Generally, this opening is expected to be posted for two business days from 11/06/2026, although it may be longer with business discretion.# **Benefits**PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.# # **Disability Accommodations Statement**If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say \"Workday\" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.# **Equal Employment Opportunity (EEO)**PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.# **California Residents**Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.