Business Director, Strategy

Capital One; Richmond (VA); On-site; USD 210,000 - 239,000; Full time

Job summary

Capital One is seeking a Business Director to apply strategic and analytical skills to major company challenges. You will partner with CORE leadership to shape technology and business strategy, enabling senior-level decision-making in a fast-paced, innovative environment.

The role emphasizes strong consulting experience, cross-functional collaboration, and the ability to translate complex technical topics into compelling business narratives, with compensation reflecting the Richmond, VA market.

Qualifications

• Bachelor’s degree required.
• 4+ years of quantitative analysis experience.
• 4+ years of qualitative analysis experience.
• 2+ years of project management experience.

Responsibilities

• Serve as strategic thought partner to CORE leadership and define strategic direction.
• Design go-to-market approach and align stakeholders around strategy and roadmap.
• Plan content and shape agendas for strategy forums and leadership discussions.
• Drive content for quarterly business and risk reviews to enable decisions.
• Support organizational strategy changes and communication of changes.
• Identify and integrate AI tools to improve planning and execution.

Skills

Business judgement

Executive communication

Strategic storytelling

Project management

Ambiguity navigation

Adaptability

Facilitation & negotiation

Organizational skills

Consulting experience

Education

Bachelor’s Degree

Master’s Degree

Job description

As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

About The Team

Capital One is building one of the world’s leading technology companies. Our technology transformation is widely admired, with a mobile app rated #1 by JD Power. We are one of the only Fortune 100 that’s fully on public cloud as of 2025, and we’re widely recognized as a leader in AI in banking and beyond.

The Cloud Operations & Resilience Engineering (CORE) Technology division sits at the center of Capital One’s technology strategy. CORE is responsible for enabling and evolving our foundational cloud infrastructure—spanning observability, connectivity, resilience, and availability. Operating at enterprise scale, the CORE Leadership Team sets the strategic vision, engineering standards, and operational governance required to keep our systems secure and continuously available.

As a member of CORE’s Top of House team, you will work with CORE’s Divisional CIO and Product leader to shape and communicate CORE’s technology and business strategy to customers. This role will also support the continuous elevation of CORE’s organizational strategy and operational excellence.

The successful candidate for this role brings a strong foundation in corporate strategy or top-tier management consulting, with experience developing visionary strategies. Prior experience in technology and/or digital topics (e.g., software development, cyber, data, digital customer experiences, tech talent transformation) is required.

Key Responsibilities

• Serve as a strategic thought partner to CORE executive tech and product leadership; work with them to define and execute on the organization’s strategic direction.
• Design go-to-market approach and enable CORE leadership to share CORE’s strategy with key customers and stakeholders (Cyber, CardTech, Bank Tech, AI/ML teams, etc.); ensure content effectively aligns stakeholders around strategy and progress roadmap.
• Plan content and shape agendas for CORE leader strategy forums and discussions, ensuring they effectively engage and orient the organization to drive progress on critical areas.
• Drive content development and preparation for critical communication forums and rhythms (e.g., Quarterly Business reviews, Quarterly Risk Reviews), ensuring high-quality engagement and decision-making.
• Support in defining organizational strategy to meet dynamic business and technology needs, including communicating and cascading organizational changes.
• Identify and integrate AI tools to improve strategic planning, operational effectiveness, and efficiency in how we run CORE as a business.

Skills / Competencies Needed

• Strong business judgement, leadership, and integrity; high EQ and collaborative team player who can drive consensus and build trusted relationships.
• Strong executive written and oral communication skills, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills.
• Ability to translate complex technical topics into strategic business narratives for Product and Tech stakeholders.
• Proven success managing multiple complex projects, dependencies, and risks concurrently.
• Comfort navigating ambiguity, finding leverage, and scaling operational solutions.
• Adaptability to operate effectively both behind the scenes and in high-visibility settings.
• Facilitation, negotiation and mediation skills; ability to drive to consensus / decisions
• Strong project management and organizational skills
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment; Previous consulting experience is preferred.

Basic Qualifications

• Bachelor’s Degree
• At least 4 years of experience performing quantitative analysis
• At least 4 years of experience performing qualitative analysis
• At least 2 years of experience performing project management

Preferred Qualifications

• Master’s Degree
• 2+ years of experience in financial services
• 1+ year of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 - $263,000 for Business Director

New York, NY: $251,400 - $286,900 for Business Director

Richmond, VA: $209,500 - $239,100 for Business Director

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).