Business Development Representative - Pittsburgh, PA

Konecranes; Pennsylvania; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Plan

Dental

Vision

401k plan with match

Identity theft protection

Travel insurance

Job summary

Konecranes is seeking a Business Development Representative in Pennsylvania to renew service agreements and strengthen customer relationships across local service branches. You will conduct online reviews, propose tailored service options, and help ensure superior retention and profitability.

Candidates should have a Bachelor’s in Business and 1+ year of business development or sales experience, with CRM experience and strong communication skills.

Qualifications

• Bachelor’s degree in Business or related field required.
• Minimum 1 year of business development or sales experience preferred.
• Experience with CRM tools is a plus.
• Excellent written and verbal communication skills; strong PC skills.

Responsibilities

• Renew service agreements for local branches and improve retention.
• Conduct online business reviews via the customer portal.
• Propose service agreements aligned with usage, environment, and regulations.
• Collaborate with local branches to ensure successful customer experience.
• Capture customer insights and update CRM during retention.

Skills

CRM tools

Communication

Business development

Prospecting

Education

Bachelor’s degree in Business

Job description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive.We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Position Title

BusinessDevelopment Representative

Principal Responsibilities:

• ABDR supportsour localservicebranches by renewing service agreements

• ConductsBusiness Reviewsonline using our customer portal
• Proposesappropriate service agreement to meet usage, operating environment, duty classification, manufacturer’s recommendations, and local regulations and securesretention of customer
• Collaborateswithlocal branch to ensure a successful customer experience and proper delivery of the service agreement
• Deliversallpertinentcustomer intelligence from the renewal process to the local service branch
• Maintainsdaily activities in customer relationship management tools by tracking calls, emails, and interactions with customersduring the retention process.

• Worksclosely with local branches to improve customer agreement retention, overallcustomer relationships, scope of services delivered, andoverall profitability and efficiency.

Education

Bachelor’s degree in Business or other related studies required.

Experience

One(1)+ year/s of business development or sales experience preferred. Experience with CRM tools is a plus. Must have excellent written and verbal communication skills and PC skills.

Other Experience

Must be coachable with a willingness to learn. Must have a desire to be successful and grow in a world class organization with a commitment to excellence, superior relationship building and collaborative capabilities. Must be willing to develop Konecranes sales ethics and values.

What we offer:

Benefits

Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!

Vacation

2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave

5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays

10 paid holidays per year

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.