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Business Development Representative

Carrier Enterprise

Richmond (VA)

On-site

USD 50,000 - 70,000

Full time

Yesterday
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Job summary

Carrier Enterprise is seeking a Business Development Representative in Richmond, VA, to drive sales and support for HVAC products. This role involves customer relationship management, sales growth, and consultative sales. Ideal candidates will possess strong communication skills and a customer-oriented approach. Benefits include health insurance, 401(k) plan, and paid time off.

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Tuition Reimbursement
Paid Vacation
401(k) Plan with Employer Match
Employee Discount Program
Company Paid Volunteer Time Off

Qualifications

  • 1+ years of inside sales or call center sales experience.
  • Knowledge of HVAC terminology is a plus.

Responsibilities

  • Develop customer relationships through exceptional service.
  • Seek new business opportunities via outbound calls.
  • Train customers on company technology tools.

Skills

Customer Service
Communication
Sales

Education

High school or equivalent
AA/AS degree in Business

Tools

Salesforce.com
MS Office

Job description

Description

Business Development Representative - HVAC Products | Carrier Enterprise

Richmond, VA

Introduction:

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Business Development Representative. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Company Description:

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We operate primarily in the B2B environment, selling our products through licensed HVAC dealers and contractors. These dealers are independent companies that sell, deliver, and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. With over 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, we are well-positioned to meet our customers' HVAC/R needs.

Company Website:

www.carrierenterprise.com

Job Summary:

The Business Development Representative will provide customer sales and support for residential and contractor sales of HVAC equipment and HVAC parts, and supplies. This role is an exciting opportunity for a self-driven individual who will be responsible for promoting sales through our website to our Customer/Dealer network. The successful candidate will be responsible for driving profitable sales growth by developing, maintaining, and advancing accounts through regular customer contact. This position is eligible for performance-based bonuses and incentives.

Essential Duties and Responsibilities:

  • Customer Relationship Management:Develop customer relationships by providing exceptional customer service with incoming customer calls.
  • Business Opportunities:Seek out new business opportunities by making outbound sales calls to existing customers.
  • Sales Growth:Grow sales and gross margin with assigned accounts/customers.
  • Training and Development:Train and develop assigned customers on company technology tools to enhance commission sales.
  • Consultative Sales:Use sales and account management processes to consult with customers to increase their knowledge of our products and programs.
  • Effective Communication:Communicate effectively both externally and internally.
  • In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Required Qualifications:

Knowledge of HVAC terminology and HVAC product knowledge is a plus but not required

Customer Service background (prefer at least 2 years' experience).

High level of Customer Service.

Charismatic attitude.

Desire to succeed/self-motivated.

High sense of urgency.

Excellent communication skills and interpersonal skills.

Ability to follow-up and follow through.

Excellent computer skills including MS Office products.

Qualifications

Requirements:

High school or equivalent (Required); AA/AS degree in Business, Marketing, or related field desired.

1+ years of inside sales experience or call center sales or customer service experience.

CRM experience, preferably Salesforce.com.

Customer-oriented approach with the ability to listen and understand customer needs.

Benefits:

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short-term and Long-term)

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional Development

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Company Paid Volunteer Time Off

Invitation to Apply

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page atwww.carrierenterprise.com/careers. Learn more about our company and team.

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants based on merit, qualifications, and competence.

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