Business Development Programming & Training Manager

Morgan Lewis; Philadelphia (Philadelphia County); Hybrid; USD 114,200 - 182,750; Full time

Benefits offered by this job

401(k) eligibility

Paid time off

Job summary

Morgan Lewis in Philadelphia is seeking a Manager of Business Development Programming and Training to enhance client service initiatives. In this role, you will lead the development and execution of programs that improve business training, ensuring alignment with firm objectives.

The ideal candidate will have at least 7 years of related experience, including project management skills, and a commitment to innovative client service. A hybrid work model is offered, along with competitive benefits.

Qualifications

• At least 7 years of progressively responsible professional experience, including 5 years of project management.
• Strong strategic thinking and execution skills.
• Excellent executive communication and presentation skills.

Responsibilities

• Lead and manage business development programming initiatives.
• Create, develop, and refine content for business development training.
• Design and deliver business development training sessions and workshops.

Skills

Project management

Client relations

Strategic thinking

Analytical skills

Tools

Content delivery platforms

Job description

About the Role

Morgan, Lewis & Bockius LLP, a leading global law firm with offices in North America, Asia, Europe, and the Middle East, is seeking a Manager of Business Development Programming and Training to join a collaborative, forward‑thinking team recognized for creativity, responsiveness, and client service. The Manager will lead the development, execution, and advancement of firmwide business development programming, including the Exceptional Client Service (ECS) program, lawyer business development trainings, and external events.

What You’ll Do

• Lead and manage business development programming initiatives, including the firm’s Exceptional Client Service program.
• Create, develop, and refine content and resource materials for the firm’s business development training and coaching platform, ensuring quality, relevance, and consistency.
• Identify and develop new programming opportunities while continuously evaluating and enhancing existing offerings to align with team priorities and firm objectives.
• Build and maintain the firm’s intranet‑based platform for on‑demand access to business development training resources.
• Design and deliver business development training sessions and workshops in both virtual and in‑person formats.
• Develop and co‑produce videos and other multimedia resources for approved business development topics.
• Draft training proposals, program outlines, and large‑scale communications, including announcements, program descriptions, and participant outreach.
• Track and analyze training participation, attendance, and program performance, and maintain related reporting and tracking tools.
• Manage multiple projects simultaneously, effectively organizing information, resources, timelines, and deliverables from inception through completion.
• Collaborate cross‑functionally to support ongoing assignments and deliver high‑quality work products under tight deadlines.

Who You’re Looking For

• At least 7 years of progressively responsible related professional experience, including 5 years of project management experience managing mid‑ to large‑scale projects, preferably in a law firm or other professional services environment.
• At least 1 year of experience in customer service or client relations.
• Strong strategic thinking, execution skills, and a creative, innovative, out‑of‑the‑box mindset.
• Experience using multiple platforms and programs that support creative content delivery.
• Commitment to exceptional client service and dedication to high‑quality work.
• Ability to excel in a highly matrixed work environment, working across multiple business units and functional teams.
• Strong organizational, multitasking, analytical, and problem‑solving skills, with keen attention to detail and the ability to manage multiple projects simultaneously.
• Excellent executive communication and presentation skills, with the ability to present complex ideas clearly and concisely to senior leadership and stakeholders.
• Ability to take initiative, anticipate needs, exercise sound independent judgment, and effectively interface with executive management.
• Demonstrated ability to work independently as a proactive self‑starter who drives projects and initiatives forward.
• Ability to work in a fast‑paced, deadline‑driven environment while adapting to change and balancing competing demands.
• Discretion in handling confidential and sensitive information.
• A data‑driven mindset with the ability to translate insights into actionable strategies.

Benefits and Work Arrangements

• The role can be based in our Boston, New York, Philadelphia, or Washington, DC office and follows a hybrid 3 day in‑office working arrangement.
• Maintaining an in‑office presence is important to delivering services through an integrated and collaborative work culture.
• The position requires frequent business travel and flexibility to work outside of standard business hours, including evenings.
• Benefits may include medical, financial, and other benefits such as 401(k) eligibility, paid time off (vacation, sick time, parental leave), and other standard compensation packages.

Equal Employment Opportunity

Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information.

Compensation

• For positions in Boston, MA: $114,200.00 – $182,750.00.
• For positions in New York, NY: $124,200.00 – $198,600.00.
• For positions in Washington, DC: $119,200.00 – $190,675.00.
• The base salary or hourly wage range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.

Employment Status

If hired, the employee will be in an "at‑will" position and the firm reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, firm or individual department/team performance, and market factors.