Business Development Manager, US Defense Sustainment

AM Default Brand; South Bend (IN); Hybrid; USD 100,000 - 165,000; Full time

Job summary

AM General seeks a Business Development Manager for US Defense Sustainment to drive aftermarket sales strategies, sustainment of fleet, and growth opportunities with US customers and distributors. Hybrid office and travel up to 30%.

You will develop proposals, nurture long-term relationships, and shape responses to key accounts while aligning cross-functional teams to deliver customer satisfaction.

Qualifications

• Bachelor’s degree in Business, international business, engineering, or related field.
• 5+ years of aftermarket sales and support experience.
• 5+ years in international business development and/or program management.
• Knowledge of export regulations (e.g., ITAR).
• Strong communication and relationship-building skills.

Responsibilities

• Maintain current customer relations with US customers and distributors.
• Lead US Defense Aftermarket sales strategies and execution planning.
• Sustainment of the current and future AM General fleet (parts, training, field service).
• Develop and deliver proposals and responses to customers and key accounts.
• Develop long-term relationships with customers and potential customers.
• Drive obsolescence programs with customers moving them to reset or new vehicle purchases.

Skills

Interpersonal skills

Verbal communication

Written communication

Executive presentations

CRM software (Salesforce)

Education

Bachelor’s degree in Business/International Business/Engineering

Master’s degree preferred

Tools

Salesforce CRM

Job description

Business Development Manager, US Defense Sustainment

Job Category: Business Development

Requisition Number: BUSIN002448

• Posted : September 14, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

Description

INTRODUCTION TO AM GENERAL

AM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us.

We R.I.D.E. with Sgt. Smith!
We are Responsive We have Integrity We are Dynamic We exhibit Excellence

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Maintain current customer relations with US customers and distributors
• Lead the development of US Defense Aftermarket sales strategies and execution planning for all AM General products.
• Sustainment of the current and future AM General fleet (parts, training, field service).
• Growth Opportunities and execution plans within current product offerings
• Growth Opportunities and execution strategies for all products/services
• Business cases for new opportunities to include ROI and timing
• Shape and deliver proposals and responses to customers and key accounts
• Develop and cultivate long-term relationships with customers and potential customers
• Drive obsolescence programs with customers moving them to reset or new vehicle purchases where necessary
• Identify partners or customers in support of increased distribution opportunities
• Screen and identify proposals, bids, and other domestic opportunities
• Develop sales channels applicable to US customers and distributors
• Lead and develop organization in support of dynamic customer needs
• Continuously drive skill set improvements within organization
• Develop and maintain key process indicators and regular reporting to include corrective actions as necessary
• Work and promote cross functional cooperation and alignment of process to assure seamless customer satisfaction

KNOWLEDGE AND SKILLS

• Bachelor’s degree Business with emphasis in international business, Engineering, or related field required or equivalent experience along with high school diploma or GED required
• Preferred Master's degree in Business or related field
• 5 or more years of experience in aftermarket sales and support
• 5 years or more years’ experience with international business development and/or program management
• Knowledge of export regulations/processes (e.g., ITAR, Department of State Licensing)
• Strong interpersonal skills that ensure collaborative and trusting relationships with the team, peers, customers, and leadership
• Strong written and verbal communication skills and the ability to develop and deliver executive level presentations
• Knowledgeable in Customer Relationships Management (CRM) tools (e.g. Salesforce)
• Existing relationships with key customers (DLA, DCMA, TACOM, etc.)

PHYSICAL EFFORT

• Sight: must be able to regularly read computer screen, reports, and various documents with detail and clarity to accomplish work tasks in a safe and efficient manner, including regular use of adequate close vision, distance vision, color vision, peripheral vision, and ability to adjust focus
• Hearing: must be able to regularly hear well enough to communicate

WORKING CONDITIONS

• Physical Location: This position operates between an office and customer sites
• Teamwork: This position will work with others to ensure efficiency in the workplace
• Listening Skills: This position will need to understand how to use machinery properly and safe to prevent accidents and ensure all tasks are completed accurately
• Ability to follow instructions: Managers assign tasks and responsibilities, which vary; this position should be able to follow instructions competently
• Methodical approach: Production lines follow a set process, so this position needs a methodical approach to ensure all tasks are completed in the correct order for a smooth-running production line
• Concentration: This position may perform the same or similar tasks repeatedly, so a strong level of concentration when carrying out these tasks is important for quality control purposes. This role is often fast paced, so being able to maintain focus at all times is important

TRAVEL REQUIREMENTS

Up to 30% travel may be required

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.