Business Development Manager & Nurse Navigation

Guardian Flight; Remote; USD 90,000 - 95,000; Full time

Job summary

A leading medical response service is looking for a Business Development Manager to enhance their 911 Nurse Navigation program. This role involves developing sales strategies, overseeing customer relations, and analyzing data for business growth. Ideal candidates should have a Bachelor's in a relevant field, strong sales skills, experience in the EMS sector, and be comfortable with extensive travel (60%) for client engagements. Compensation ranges from $90,000 to $95,000 based on experience.

Qualifications

• Two years of B2B / B2G sales and/or business development experience required.
• Five years of progressive experience in emergency medical services or 911 dispatch.
• In-depth understanding of services related to delivery of 911 EMS.

Responsibilities

• Oversee all phases of new customer development, from prospecting through close.
• Gather and analyze data with the development team on new locations.
• Collaborate with marketing and operations to develop sales strategies.
• Develop new sales strategies and client approaches.

Skills

Sales training courses/experience preferred.

Excellent computer skills in a MS Windows environment and Microsoft Office Suite.

Skilled in long sales cycles (18+ months), complex sales.

Business to business / business to government (B2B / B2G) prospecting.

Persuasive writing and proposal development.

Education

Bachelor’s degree in Business, Management, Marketing, Healthcare or related field.

EMT or paramedic certification (current or past) strongly encouraged.

Tools

Salesforce

MS Windows environment

Microsoft Office Suite

Job description

Business Development Manager - Nurse Navigation

Annual Compensation: $90,000 - $95,000 DOE

Remote with 60% travel

Why Choose GMR?

Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark in meaningful work that will make an impact on you and the customers we service. View our employees’ stories on how we provide care to the world at www.AtaMomentsNotice.com.

Overview / Position Summary

The Business Development Manager is a critical member of the Growth Team responsible for developing new installations of GMR’s 911 Nurse Navigation program for new and existing clients. They work independently and collaboratively across all departments in identifying potential locations and develop a business plan to achieve success for greenfield growth. They gather verifiable data to analyze business opportunities, develop, maintain, and be responsible for customer relationships during the entire sales cycle, from prospecting through contract execution and transition to implementation and operations. They develop sales presentations, lead proposal development, and draft and negotiate contracts. They are responsible for closing sales and achieving growth targets in their assigned sectors.

Duties / Responsibilities

• Oversee all phases of new customer development, from prospecting through close.
• Work independently and collaboratively to identify potential new locations and develop a business plan for greenfield growth.
• Gather and analyze data with the development team on new locations.
• Collaborate with lead generation, marketing, public relations, and operations to develop sales strategies.
• Validate and interpret information gathered through on-site visits, local and industry and competitive intelligence.
• Develop new sales strategies, pitches, and client approaches.
• Enter, track, and update lead and pipeline information in Salesforce.
• Attend tradeshows and industry conferences as a representative of the program.
• Assist in the development and budget planning process in conjunction with senior management.

Qualifications

Education

• Bachelor’s degree in Business, Management, Marketing, Healthcare or related field or a combination of education and experience.
• EMT or paramedic certification (current or past) strongly encouraged.

Skills

• Sales training courses/experience preferred.
• Excellent computer skills in a MS Windows environment and Microsoft Office Suite, especially in PowerPoint, Excel, and Word.
• Skilled in long sales cycles (18+ months), complex sales, and selling to government entities.
• Business to business / business to government (B2B / B2G) prospecting, RFP response, presentation, and contract negotiation skills.
• Persuasive writing and proposal development.
• Interpreting proformas and financial statements to understand revenue and EBITDA implications.

Experience

• Two (2) years of B2B / B2G sales and/or business development experience required; 5 years preferred.
• Minimum five (5) years of progressive experience in emergency medical services, 911 dispatch, or a metropolitan fire department.
• In-depth understanding of services and operations related to delivery of 911 EMS.

*Applications must include a resume and cover letter to be considered.*

The application window for this position is anticipated to close on 3/31/26.

Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.