Business Development Leader, Hospitality

DLR Group; Chicago (IL); On-site; USD 111,000 - 177,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan and ESOP

Bonus opportunities

Job summary

DLR Group, an integrated design firm, is seeking a Business Development Leader to drive growth in the Hospitality sector from any U.S. office.

The role focuses on identifying decision-makers, building relationships, and collaborating with designers across phases of pursuit and delivery. The successful candidate will lead opportunities, manage client relationships, engage with industry groups, and help shape marketing strategies to meet growth targets.

Qualifications

• Outgoing and personable, adept at building relationships with internal and external stakeholders.
• Resilient and urgent in pursuing prospects and meeting deadlines.
• Polished, detail-oriented and professional in marketing materials and communications.
• Open to feedback and eager to learn, with strong organizational skills.
• Motivated to work independently with minimal supervision and align with firm goals.

Responsibilities

• Identify, research and qualify pursuit leads for lifestyle, luxury projects.
• Collaborate with design teams to deliver integrated client-focused solutions.
• Cultivate long-term client relationships and maintain engagement with current and former clients.
• Develop a robust pipeline and drive business development efforts.
• Support sector marketing strategies, ROI, and annual business planning.

Skills

Interpersonal skills

Tenacity

Professional demeanor

Receptive learner

Organizational & collaborative

Self-starter

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you’re in the right place.

We have an opening for a Business Development Leader to support our Hospitality sector. Join our team out of any of our U.S. office locations!

Position Summary

We are seeking a motivated Business Development Leader to drive growth in our Hospitality Sector. This role is perfect for someone who thrives on identifying key decision-makers and building strong, lasting relationships, while collaborating closely with a talented team of designers and leveraging a robust industry network.

The ideal candidate is socially fearless, entrepreneurial, and ready to lead initiatives to uncover new opportunities, while also nurturing existing client relationships alongside Regional Sector Leaders, Client and Design Leaders, our National Hospitality Business Development Team as well as our Hospitality Global Sector Leader. Join our employee-owned firm and be part of a culture that values diverse design voices and a passion for impactful work both locally and globally.

The Successful Candidate Will

• Bring A/E/C or relevant hospitality industry experience to identify, research, and qualify pursuit leads for full-scale, lifestyle, and luxury projects, engaging stakeholders across multiple channels
• Focus on Lifestyle, Upper Upscale, Full Service and Luxury brands and developers
• Collaborate closely with other design discipline teams (such as Interiors) to deliver integrated, client-focused solutions across all phases of pursuit and project delivery
• Cultivate and manage long-term client relationships, partnering with the Hospitality Team to maintain engagement with current and former clients
• Develop and maintain a robust pipeline of qualified opportunities, leading and driving business development efforts.
• Actively engage in industry organizations and committees while gaining familiarity with DLR Group’s portfolio, experts, design ethos, and regional and national hospitality trends
• Collaborate on sector marketing strategies and annual business planning, driving ROI and reducing Random Acts of Marketing (RAM)
• Meet or exceed growth and fee targets in coordination with the Hospitality Team
• Attend and assist in the coordination of industry conferences, handling logistics, registrations, and collateral
• Prepare Business Development Reports, lead weekly strategy meetings, and maintain CRM and BD Tracking Report
• Coordinate with our Marketing Team for RFQ/P responses, review proposals, and assist with interview logistics, attending as needed

Required Qualifications

• Interpersonal Skills:Outgoing and personable, adept at quickly building rapport and effective relationships, both internally and externally
• Tenacity & Resilience:Enthusiastic about reaching out to prospects and resilient in facing rejection, with a strong sense of urgency and consistency in meeting deadlines
• Professional Demeanor:Polished and capable of representing the firm at all levels, with a keen attention to detail, especially in marketing materials and communications
• Receptive & Eager Learner:Open to feedback and constructive criticism, demonstrating a commitment to continuous learningOrganizational & Collaborative Skills:Excellent at prioritizing and managing multiple tasks efficiently; comfortable in both leadership and team-player roles with diverse personalities
• Self-Starter & Knowledgeable:Motivated to work independently with minimal supervision, committed to understanding the firm’s practices, services, and goals.

Preferred Qualifications

• Bachelor’s degree
• 10+ years of relevant business development experience and/or sales experience within the A/E/C, Design, or other relevant industries.
• Proficiency with Microsoft Office products and experience utilizing CRM software
• Involvement in community industry organizations
• Strong oral, written communication, meeting facilitation, and presentation skills

Our comprehensive Benefits at DLR Group include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401(k) plan, employee stock ownership, and bonus opportunities. Compensation considerations are based on location, experience, and skills. The suggested pay range for this position is:

Pay Range

$110,880 - $177,320 USD

DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects.

We are 100% employee-owned: every employee is literally invested in our clients’ success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment.

Through our values – commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork – we elevate the human experience through design, together.

DLR Group follows a four-day in-office work model, with employees having the flexibility to work somewhere other than the office on Fridays.

We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.