Business Development Associate - LATAM

University Of Michigan; Colorado; Hybrid; USD 20,000 - 25,000; Full time

Job summary

The Business Development Associate at University Of Michigan’s Michigan Language Assessment supports the Latin America team with research, CRM data, meeting scheduling, and event support to drive growth and recognition. This role helps execute campaigns, coordinate with partners, and maintain accurate records in CRM.

You will coordinate outreach in English and Spanish, assist with conferences and webinars, and contribute to reports and market analysis while working with internal stakeholders

Qualifications

• Bachelor's degree in administration, sales, commerce, or equivalent.
• Minimum B2 level of English with certification.
• Excellent organizational skills and attention to detail.
• Fluent in written and spoken English; bilingual desirable.
• Proficient with Microsoft Office and CRM tools (Salesforce preferred).
• Strong relationship-building and teamwork abilities.
• 1 year minimum in business development, marketing, or sales role.
• Excellent time-management and ability to multitask and meet deadlines.
• Experience coordinating conferences and events, in-person and virtual.

Responsibilities

• Research and maintain key contacts at target institutions to support revenue and recognition initiatives.
• Schedule commercial meetings and facilitate external communications; promote products and services.
• Coordinate meetings with universities, agencies, and stakeholders in English and Spanish.
• Support logistics for domestic and international conferences and events; manage campaigns.
• Prepare reports and dashboards in CRM; identify market trends and customer needs.
• Provide general administrative and project support as needed.

Skills

English B2

Organizational skills

Time management

Teamwork

Communication

Multitasking

Cold calling

Education

Bachelor's degree in administration, sales, commerce, or equivalent

Tools

Microsoft Office

Salesforce

Video conferencing

Job description

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Who We Are

The Michigan Language Assessment team is diverse, dynamic, and committed to building and strengthening a culture of inclusion, support, innovation, adaptability, quality, and trust. You'll have the chance to collaborate with peers from more than a dozen countries as you help us grow domestically and globally. We believe in hard work and the importance of personal time. We believe good ideas can come from anyone in the organization. We believe that difficult projects and hard tasks can be accomplished in an atmosphere that's collegial and supportive, because we're all in this together.

Job Summary

The Business Development Associate is responsible for supporting and providing administrative support to the business development team in Latin America. The Business Development Associate will assist the team in achieving ambitious growth, sales, revenue, and recognition targets, without holding direct responsibility for revenue generation or commercial decision-making. This position will undertake research into key sectors and partners, verify contact information, and schedule and facilitate meetings to promote the organization's products and services. They will maintain accurate records in our CRM system, providing dashboards and reports to show progress against goals. They will assist with the successful running of events and meetings online and in person and support our participation in domestic and international conferences in Latin America. They will also run campaigns to raise awareness of our organization and products and achieve both sales and recognition targets. The Business Development Associate is required to be bilingual (English and Spanish) and must be able to successfully communicate verbally and in writing in both languages.

Responsibilities*

• Research and maintain key contacts at target institutions to support revenue and recognition initiatives, maintain records and reporting in a CRM system, and support the running of campaigns to achieve targets, including execution of initial outreach efforts.
• Support the departmental sales and revenue objectives through conducting calls to schedule commercial meetings, facilitate external communications, confirm key customer information, and represent the organization and its products, without negotiating or concluding commercial terms. Plan and conduct campaigns to increase awareness and adoption of the organization's products and services.
• Coordinate meetings, manage communications, and serve as a liaison between the organization and points of contact at universities, agencies, and other key organizations and stakeholders. Coordination will include by email, phone, and other communication methods both in English and Spanish.
• Support logistics for domestic and international conferences and events, together with online meetings and webinars. Develop and manage lists and campaigns to promote and manage the events, liaise with marketing team on marketing assets, prepare and send invitations and follow-up messages, call delegates to confirm participation, and prepare reports after each event.
• Support internal stakeholders with test center management, regional recognition campaigns, marketing collateral (webinars, newsletter content, etc.) and collate feedback from external stakeholders to inform internal stakeholders.
• Contribute to the preparation of reports for sales and commercial activity, and other business metrics ensuring they are completed via CRM and other channels. Identify and report out on market trends and customer needs and providing other general administrative or project support as needed.

Required Qualifications*

• Bachelor's degree in administration, sales, commerce, or equivalent degree
• Minimum B2 level of English
• Excellent organizational skills, and strong attention to detail
• Fluent in spoken and written English high B2 level with a certificate.
• Competent in standard IT software packages including, Microsoft Office and CRM (Salesforce preferred) as well as video conference platforms.
• Ability to work well both independently and as a member of a team
• Prior work experience of minimum of 1 year in a business development, marketing, sales, commerce, or administration role
• Ability to build strong relationships
• Excellent time-management skills, with an ability to multitask, manage competing demands, and meet deadlines
• Experience coordinating, managing, and supporting in-person and virtual conferences and events
• Experience in Internet research
• Experience in sales support
• Good oral and written communication skills; demonstrated ability to cold call

Desired Qualifications*

• Experience in educational research
• Experience in customer service

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Work Locations

This position may be eligible for remote and/or flexible work opportunities at the discretion of the hiring department.Flexible work agreements are reviewed annually and are subject to change dependent on the business needs of the hiring department, throughout the course of employment.

Michigan Language Assessment is seeking candidates located in or within commuting distance to Bogota, Colombia. Michigan Language Assessment supports a fully remote work from home schedule with occasionally scheduled in person activities.

Additional Information

Annual salary range 61,000,000 - 79,000,000 COP.

This position will be hired through Cambridge University Press and Assessment.

Professional working proficiency in English is required, and all interviews will be held in English.

Application Deadline

Job openings are posted for a minimum of seven calendar days.The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.