Business Development Associate

livingHR, Inc.; Tampa (FL); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health & Wellness benefits

401(k) plan

Employee Stock Ownership Plan (ESOP)

Hybrid work policy

Paid holidays

Job summary

livingHR, Inc. is seeking a Business Development Associate to help design and scale a unified business development function across the firm.

You will partner with leadership to streamline prospecting, standardize materials, and build the infrastructure, tools, and reporting needed for sustainable growth. The role requires 3+ years in relevant fields, strong communication, and proven process improvement across markets.

Qualifications

• 3+ years in business development, sales ops, relationship management, marketing, or related services
• Ability to organize and improve processes across markets
• Strong written and verbal communication skills for client-facing materials
• Excellent project management and ability to manage multiple priorities and deadlines
• Proficiency with Microsoft Office and CRM systems
• Collaborative mindset and ability to work across markets with limited supervision
• Attention to detail and a service-oriented approach in a regulated environment

Responsibilities

• Design, document, and improve a company-wide business development and sales process
• Coordinate BD activity across departments and offices for consistency and efficiency
• Develop standardized templates, presentations, and prospecting materials with SMEs
• Create and maintain a centralized library of approved BD content
• Identify bottlenecks and automation opportunities to streamline workflows
• Prepare pipeline reports, activity summaries, and dashboards for leadership
• Support research, meeting prep, proposals, and follow-up to advance opportunities
• Help develop BD procedures, playbooks, training resources, and onboarding materials

Skills

Business development

Sales operations

Relationship management

Communication skills

Project management

CRM proficiency

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

About The Company

This organization is not your typical financial institution. They're an independent trust company built on relationships, not transactions. Their mission is to help individuals and families preserve and grow their wealth with integrity, transparency, and a deeply personal touch. They serve clients across Southwest Florida and beyond, offering investment management, trust, and estate services with a boutique feel and institutional strength. Their team is close-knit, community-minded, and committed to doing right by their clients—and each other.

About The Company

This organization is not your typical financial institution. They're an independent trust company built on relationships, not transactions. Their mission is to help individuals and families preserve and grow their wealth with integrity, transparency, and a deeply personal touch. They serve clients across Southwest Florida and beyond, offering investment management, trust, and estate services with a boutique feel and institutional strength. Their team is close-knit, community-minded, and committed to doing right by their clients—and each other.

What You’ll Do

As a Business Development Associate, you will play an integral role in building a consistent, scalable business development function across the firm. You will partner with leadership and teams across the organization to streamline the sales process, improve efficiency and accountability, standardize prospecting materials, and help build the infrastructure, tools, and reporting needed to support sustainable growth. Responsibilities include, but are not limited to, the following:

Day-to-Day Responsibilities

• Help design, document, and continuously improve a company-wide business development and sales process
• Coordinate business development activity across the department and offices to promote consistent processes, clear ownership, and efficient prospect experience
• Develop standardized templates, presentations, pitch materials, capability overviews, meeting preparation materials, follow-up communications, and other prospecting resources in partnership with subject matter experts
• Create and maintain a centralized library of approved business development and prospecting materials so teams can easily access current, consistent content
• Identify process bottlenecks, duplicative work, and administrative inefficiencies and recommend practical improvements, automation opportunities, and standardized workflows
• Prepare pipeline reports, activity summaries, dashboards, and other business development metrics for leadership review
• Support prospect research, meeting preparation, proposal development, follow-up coordination, and other activities that help move opportunities through the sales process
• Support the development of department procedures, playbooks, training resources, onboarding materials, and best practices as the business development function expands

Must-Haves

WHAT WE’R LOOKING FOR

• Minimum three (3) years of experience in business development, sales operations, relationship management, marketing, financial services, or a related professional services environment
• Demonstrated ability to organize and improve processes, workflows, and systems across multiple markets
• Strong written and verbal communication skills with the ability to create clear, polished, client- and prospect-facing materials
• Strong project management and organizational skills with the ability to manage multiple priorities, deadlines, and follow-up items
• Proficiency in Microsoft Office, particularly PowerPoint, Excel, Word, and Outlook; experience working with CRM systems
• Ability to work collaboratively across markets, build consensus, and follow through on initiatives with limited oversight
• Strong attention to detail, sound judgment, and a service-oriented mindset in a regulated and relationship-driven environment

Nice-to-Haves

• Bachelor’s degree in business, marketing, finance, communications, or a related field
• Experience with CRM administration, sales enablement, pipeline reporting, workflow automation, or business intelligence tools
• Experience developing sales playbooks, standardized collateral, proposal materials, or business development training resources

WHY YOU’ll LOVE WORKING HERE

Working here feels like being part of something meaningful. They believe in professionalism without pretense, and treat their team like the valuable people they are—not just job titles. You’ll be surrounded by smart, kind, and driven colleagues who care deeply about their work and the people they serve.

• Health & Wellness: 90% employer-paid medical coverage. Dental and vision plans available at employee cost.
• Financial Benefits: Employer-supported 401(k) safe harbor contribution and Employee Stock Ownership Plan (ESOP).
• Work-Life Balance: Generous PTO, paid holidays, hybrid policy (3 days/month), and a supportive team culture.
• Wellbeing: Access to mental health resources and wellness initiatives.
• Culture: We host annual team events, community involvement opportunities, and foster a respectful, inclusive workplace.