Business Continuity Mgr Sr

PNC Financial Services Group, Inc.; United States; On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical and Prescription Coverage

401(k) with company match

Pension and stock purchase plans

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. seeks a Senior Manager to lead the Enterprise Cyber Recovery Program, driving strategy, governance, testing, and continuous improvement across apps, infrastructure, cloud, and data.

This role ensures readiness aligned with resiliency objectives and regulatory expectations. Based in key locations (Pittsburgh, Dallas, Phoenix, Strongsville, or Birmingham), you will guide cross-functional teams through recovery exercises, establish performance objectives, and

Qualifications

• 10+ years leading Disaster Recovery, Sustained Recovery, Cyber Recovery, or Infrastructure Recovery programs.
• Experience managing enterprise-scale recovery testing programs.
• Deep understanding of application recovery, data asset recovery, backup and replication technologies.

Responsibilities

• Establish and oversee enterprise cyber recovery strategy and roadmap.
• Lead governance, standards, policies, and testing frameworks for recovery programs.
• Direct large-scale cyber recovery exercises and validation activities.
• Ensure recoverability of applications, infrastructure, data assets, and cloud platforms.
• Define enterprise recovery requirements and recovery performance objectives.
• Oversee recovery plan development and testing across critical business services.
• Provide leadership on infrastructure recovery including server, virtualization, storage, database, network, cloud, and identity recovery.
• Drive automation and orchestration of recovery workflows.
• Present program status and recovery readiness metrics to executives.
• Partner with Risk, Cyber Security, Engineering, Architecture, and Business Resiliency teams.
• Support regulatory examinations, audits, and resilience assessments.

Skills

Disaster Recovery

Cyber Recovery

Technology Resiliency

Leadership

Cross-functional collaboration

Regulatory compliance

Tools

Azure

AWS

GCP

Automation tools

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

Position Summary

The Senior Manager, Enterprise Cyber Recovery Program is responsible for leading the enterprise Cyber Recovery Program strategy, governance, testing, and continuous improvement efforts. This role drives recovery readiness across applications, infrastructure platforms, cloud environments, and critical data assets while ensuring alignment to enterprise resiliency objectives and regulatory expectations. This position serves as a senior subject matter expert for cyber recovery, disaster recovery, sustained recovery operations, and technology resiliency.

Location: Pittsburgh PA, Dallas TX, Phoenix AZ, Strongsville OH or Birmingham AL.

Required Experience

• 10+ years of experience leading Disaster Recovery, Sustained Recovery, Cyber Recovery, Technology Resiliency, or Infrastructure Recovery programs.
• Proven experience managing enterprise-scale recovery testing programs.
• Deep understanding of application recovery, critical data asset recovery, backup recovery, replication technologies, and recovery engineering.
• Experience leading complex cross-functional programs involving infrastructure, cloud, security, and application teams.

Key Responsibilities

• Establish and oversee enterprise cyber recovery strategy and roadmap.
• Lead governance, standards, policies, and testing frameworks for recovery programs.
• Direct large-scale cyber recovery exercises and validation activities.
• Ensure recoverability of applications, infrastructure, data assets, and cloud platforms.
• Define enterprise recovery requirements and recovery performance objectives.
• Oversee recovery plan development and testing across critical business services.
• Provide leadership and guidance on infrastructure recovery including: o Server recovery o Virtualization recovery o Storage recovery o Database recovery o Network recovery o Cloud recovery o Identity and access recovery
• Drive automation and orchestration of recovery workflows.
• Present program status and recovery readiness metrics to executive leadership.
• Partner with Risk, Cyber Security, Engineering, Architecture, and Business Resiliency teams.
• Support regulatory examinations, audits, and resilience assessments.

Preferred Qualifications

• Deep expertise in cloud recovery testing (Azure, AWS, GCP).
• Knowledge of recovery orchestration platforms, automation tooling, and recovery runbook execution.
• Experience with cyber recovery vault technologies and immutable backup solutions.
• Strong understanding of financial services regulatory expectations related to resilience and recovery.
• Certifications such as CISSP, CISA, CBCP, MBCI, AWS Solutions Architect, or equivalent.

Benefits

Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• years of service

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

About PNC

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve.

PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees.