Business Change Manager Sr

The Elevance Health Companies, Inc.; Miami (FL); Hybrid; USD 95,000 - 135,000; Full time

Benefits offered by this job

Merit increases

Paid holidays

PTO

Medical insurance

401(k)+match

Stock purchase plan

Job summary

Elevance Health is seeking a Senior Business Change Manager to partner with management on diverse projects and programs supporting business unit and enterprise goals. The role requires coordinating stakeholders, identifying resources, and delivering structured change initiatives within a hybrid work model.

Applicants should have a BA/BS in a related field and 8+ years in process improvement or project-related roles, with strong analytical and reporting capabilities and healthcare industry

Qualifications

• BA/BS in related field; 8+ years of process improvement, business change, or project experience
• Strong reporting and analytical capabilities; translate data into clear reporting
• Healthcare industry experience; knowledge of Medicare or PBM context is a plus
• Ability to manage competing priorities and deliver high-quality work on deadlines

Responsibilities

• Identify and scope change initiatives aligning with business goals
• Lead cross-functional teams through planning, execution and benefits realization
• Develop processes and systems to support business needs and measure impact
• Conduct cost/benefit analyses and secure stakeholder buy-in
• Design reporting methods to monitor program performance and outcomes

Skills

Healthcare reporting

Analytical thinking

Stakeholder management

Prioritization

Education

BA/BS in related field

Tools

MS Excel

Data visualization

Job description

Business Change Manager Sr

Anticipated End Date: 2026-08-21

Position Title: Business Change Manager Sr

Job Description: Business Change Manager Sr

Location: Hybrid1: This role requires associates be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Business Change Manager Sr is responsible for working with management to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals.

How you will make an impact:

• Identifies potential issues, project change, and scope.
• Leads efforts to identify best practices.
• Identifies impacted parties, business partners, and resources required.
• Develops and designs processes and systems that support business needs.
• Designs methods for integrating function and process.
• Conducts cost/benefit analyses.
• Builds support for business change throughout the business unit.

Minimum Requirements:

• Requires a BA/BS in a related field and minimum of 8 years process improvement, business change or project related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Experience in successfully developing and managing projects with fairly significant operating budget and knowledge of process redesign strongly preferred.
• Demonstrated ability to manage competing priorities and consistently deliver high-quality work within established deadlines.
• Advanced reporting and analytical capabilities, including experience developing reports from inception and translating complex business requests and data needs into clear, concise, and actionable reporting.
• Demonstrated ability to identify opportunities to streamline, automate, and enhance reporting processes, with a focus on efficiency, scalability, and continuous improvement.
• Experience independently leading small- to mid-sized account management or business initiatives from planning through implementation, including coordination of stakeholders, deliverables, timelines, and outcomes.
• Strong sense of ownership and accountability, with a proactive and dependable approach to identifying needs, resolving issues, and driving work to completion.
• Exceptional attention to detail with a demonstrated commitment to accuracy, quality, and consistency in deliverables.
• Strong technology aptitude and adaptability, including the ability to quickly learn and adopt new tools and incorporate technology into existing workflows to improve efficiency, reporting capabilities, and business outcomes.
• Healthcare industry experience, preferably within a health plan and/or Pharmacy Benefit Manager (PBM) environment.
• Medicare experience, including knowledge of the Medicare line of business, its evolving business and regulatory landscape, and the ability to incorporate relevant Medicare considerations into reporting and business analysis.
• Ability to combine strong reporting and analytical skills with project leadership, process improvement, technology adoption, and healthcare industry knowledge to support business objectives.
• For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Job Level: Non-Management Exempt

Workshift: Job Family: BSP > Business Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading. Join our Talent Community and stay connected with company news, information, and future job opportunities. Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner. Our nearly 100,000 associates serve approximately 100M+ people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Please visit the Contract Worker Community Page. Elevance Health is an Equal Opportunity Employer/Disability/Veterans.