Business Change Manager

The Elevance Health Companies, Inc.; Norfolk (VA); Híbrido; USD 86 000 - 129 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits package

401(k) with match

Paid holidays

Paid Time Off

Incentive bonus programs

Resumo da oferta

Elevance Health is seeking a Business Change Manager to lead process improvements and change initiatives across business units. The role emphasizes identifying issues in claims processing and building robust design and governance for strategic improvements.

The ideal candidate has 5+ years of related experience, a BA/BS, and demonstrated ability to drive cross-functional change in a hybrid work environment. Compensation reflects the Virginia market and employer flexibility.

Qualificações

• BA/BS in related field required or equivalent experience.
• Minimum 5 years of process or project related experience.
• Experience in claims processing or payment integrity/appeals is highly preferred.

Responsabilidades

• Identifies potential claims payment and adjudication payment issues and proposes solutions.
• Leads efforts to identify best practices.
• Identifies impacted parties, business partners, and resources required.
• Develops and designs processes and systems that support business needs.
• Designs methods for integrating function and process.
• Conducts cost/benefit analyses.
• Builds support for business change throughout the business unit.

Conhecimentos

Change management

Process redesign

Cost/benefit analysis

Stakeholder management

Project management

Business analysis

Communication

Formação académica

BA/BS in related field

Descrição da oferta de emprego

Position Overview

Position Title: Business Change Manager

Anticipated End Date: 2026-10-21

Shift: Monday – Friday, 1st shift, daytime hours

Location: Hybrid 1, Any Elevance Health Pulse Point location. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

How you will make an impact

• Identifies potential claims payment and claims adjudication payment issues, propose solutions to the issues, and identify scope.
• Leads efforts to identify best practices.
• Identifies impacted parties, business partners, and resources required.
• Develops and designs processes and systems that support business needs.
• Designs methods for integrating function and process.
• Conducts cost/benefit analyses.
• Builds support for business change throughout the business unit.

Minimum requirements

Requires a BA/BS in a related field and a minimum of 5 years process or project related experience; or any combination of education and experience which would provide an equivalent background.

Preferred skills, capabilities, and experiences

5+ years claims processing or payment integrity/appeals related experience highly preferred.

Experience in successfully developing and managing projects with fairly significant operating budget and knowledge of process redesign is strongly preferred.

Compensation and Locations

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $85,680.00 to $128,520.00.

Locations: Virginia.

*The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations.

No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans.

The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Benefits

• comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution
• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs (unless covered by a collective bargaining agreement)
• medical
• dental
• vision
• short-term disability benefits
• long-term disability benefits
• 401(k) + match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

Job Details

Job Level: Non-Management Exempt

Workshift: 1st Shift (United States of America)

Job Family: BSP > Business Support

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are transforming from a traditional health benefits organization into a lifetime trusted health partner. Our nearly 100,000 associates serve approximately 100M+ people, at every stage of health.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Equal Employment Opportunity

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Accessibility and Background Checks

Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Elevance Health will also follow all relevant federal, state and local laws.

We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.