Business Banking Relationship Manager - Saint Louis Market

Bank of America; Saint Louis (LA); On-site; USD 65,000 - 95,000; Full time

Job summary

Bank of America is actively seeking a Small Business Banking professional to manage end-to-end client journeys, identify opportunities, and deliver a branded customer experience. You will collaborate with partners to deepen client relationships, advise on credit and digital solutions, and drive growth in the Small Business segment.

The role emphasizes prospecting outside sales, strong communication, leadership, and a solid financial acumen to support clients in achieving their business goals.

Qualifications

• Proven consultative sales in financial services or B2B sales.
• Ability to interpret financial statements and leverage levers.
• Outside sales mindset with prospecting focus.
• Aim to deepen existing client relationships and exceed sales goals.
• Ability to analyze financial conditions of clients and industry trends.
• Proficient in interpreting cash flow statements and finance metrics.
• Strong communication and leadership abilities.
• Skilled in partnering with teammates to solve client issues.
• Experience with CRM platforms and standard banking tools.

Responsibilities

• Manages end-to-end client journey to deliver needs and drive sales opportunities while mitigating risk.
• Identifies and refers specialized small business opportunities and solutions to clients through relationship reviews.
• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time.
• Fosters relationships with key partners to increase small business opportunities.
• Leverages knowledge of credit to advise small business owners on solutions and digital capabilities.
• Supports execution of the sales delivery model to achieve targeted performance and growth of the bank’s Small Business segment.
• Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client-centric culture.

Skills

Consultative sales

Financial statements

Outside sales

Relationship management

Financial analysis

Cash flow analysis

Communication

Leadership

Negotiation

Portfolio management

CRM platforms

Banking systems

Education

High School Diploma/GED

Undergraduate degree in business/finance/economics (preferred)

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines.

Responsibilities:

• Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk

• Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews

• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time

• Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities

• Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals

• Supports execution of the sales delivery model to achieve targeted performance and growth of the bank’s Small Business segment

• Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture

Required Qualifications:

• Has proven success in consultative sales in financial services or in business-to-business sales

• Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers

• Is passionate about outside sales and enjoys spending time prospecting

• Wants to enhance existing relationships and exceed sales goals

• Can analyze financial conditions of clients and industry trends

• Can understand and interpret financial statements and cash flow analysis

• Has excellent communication skills and demonstrated leadership ability

• Enjoys partnering and negotiating with a team of bank employees to solve client issues

• Demonstrated management of a client portfolio with focus on relationship development and deepening

• Thorough knowledge of small business financial products and services

• Familiarity with CRM platforms and other banking systems

Desired Qualifications:

• Community leadership

• Strong computer skills with an ability to multitask in a demanding environment

• Undergraduate degree in business, finance or economics preferred or seven years relevant work experience

Skills:

• Client Experience Branding

• Client Management

• Client Solutions Advisory

• Customer and Client Focus

• Pipeline Management

• Credit Documentation Requirements

• Financial Analysis

• Oral Communications

• Prioritization

• Written Communications

• Coaching

• Interpret Relevant Laws, Rules, and Regulations

• Prospecting

• Risk Management

Minimum Education Requirement:

High School Diploma/GED or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week:

40