Business Banking Relationship Manager

ghr; Carlsbad (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking a results-oriented small business sales professional to provide comprehensive financial solutions to clients with up to $20 million in annual revenue. You will nurture relationships, identify new opportunities, and support growth in profitability for the small business client base.

Responsibilities include end-to-end client journey management, referrals to specialized opportunities, and collaboration with partners across departments to deliver solutions and drive

Qualifications

• Experience in consultative sales in financial services or B2B sales.
• Ability to interpret financial statements and extract levers to improve client outcomes.
• Passion for outside sales and prospecting.
• Desire to grow existing relationships and exceed sales goals.
• Ability to analyze client financials and industry trends.
• Strong communication skills and leadership ability.
• Experience collaborating with bank teams to solve client issues.

Responsibilities

• Manage end-to-end client journey to deliver needs and drive sales while mitigating risk.
• Identify and refer small business opportunities and conduct relationship reviews.
• Deliver a branded customer experience with field field presence at least 80% of the time.
• Foster relationships with partners to increase opportunities.
• Advise clients on solutions and digital capabilities to meet business goals.
• Support sales delivery model to achieve growth targets in Small Business segment.
• Coach and develop colleagues while maintaining client- and employee-centric culture.

Skills

Consultative sales

Financial statement analysis

Prospecting

Relationship development

Client portfolio management

CRM familiarity

Communication

Leadership ability

Negotiation

Education

High School Diploma or GED

Undergraduate degree preferred or 7 years relevant experience

Tools

CRM systems

Job description

Job Description

This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines.

Responsibilities

• Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
• Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews
• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
• Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
• Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals
• Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment
• Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture

Required Qualifications

• Has proven success in consultative sales in financial services or in business-to-business sales
• Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers
• Is passionate about outside sales and enjoys spending time prospecting
• Wants to enhance existing relationships and exceed sales goals
• Can analyze financial conditions of clients and industry trends
• Can understand and interpret financial statements and cash flow analysis
• Has excellent communication skills and demonstrated leadership ability
• Enjoys partnering and negotiating with a team of bank employees to solve client issues
• Demonstrated management of a client portfolio with focus on relationship development and deepening
• Thorough knowledge of small business financial products and services
• Familiarity with CRM platforms and other banking systems

Desired Qualifications

• Community leadership
• Strong computer skills with an ability to multitask in a demanding environment
• Undergraduate degree in business, finance or economics preferred or seven years relevant work experience

Skills

• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Pipeline Management
• Credit Documentation Requirements
• Financial Analysis
• Oral Communications
• Prioritization
• Written Communications
• Coaching
• Interpret Relevant Laws, Rules, and Regulations
• Prospecting
• Risk Management

Minimum Education Requirement

High School Diploma/GED or equivalent work experience

Shift

1st shift (United States of America)

Hours Per Week

40

Pay Transparency details

US - CA - Carlsbad - 7700 El Camino Real - La Costa (CA0222)Pay and benefits informationPay range$90,000.00 - $110,000.00 annualized salary, offers to be determined based on experience, education and skill set.Formulaic incentive eligibleThis role is eligible to participate in a formulaic incentive plan. Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions.Formulaic plans may be comprised of monthly, quarterly and/or annual incentive opportunities. Incentives are earned based on the employee’s performance against defined metrics.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.