Business Banking– Governance Associate

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus, OH is seeking an Associate on our Business Banking Governance team. You will conduct research, analyze data, identify strategic opportunities, and recommend enhancements to critical business processes across Business Banking and beyond.

The role emphasizes end-to-end customer and Banker experience, collaboration with Legal, Risk, and Compliance, and presenting findings to senior leadership.

Qualifications

• 2+ years of relevant experience in strategy or product management.
• Strong proficiency in Excel, PowerPoint and Word.
• Ability to present to senior leadership and collaborate across teams.

Responsibilities

• Review relevant policies, standards, and procedures.
• Research end-to-end processes and understand risks and controls.
• Conduct system and product research to build subject matter expertise.
• Analyze information and map it to the process.
• Collaborate with colleagues across Business Banking and other sub-LOBs.
• Lead discussions with Legal, Risk, Controls, and Compliance.
• Recommend process improvements for efficiency and compliance.
• Summarize results, recommendations, and status updates.

Skills

Strategic thinking

Problem solving

Stakeholder management

Collaboration across teams

Executive presentations

Excel

PowerPoint

Word

Adaptability

Education

Bachelor’s degree

Tools

Alteryx

Tableau

Job description

Job Description

The Business Banking Governance team provides central oversight for alignment to firmwide and CCB policies and standards.The team provides support and guidance to enable business groups to understand and successfully meet expectations.

As an Associate on our Business Banking Governance team you will conduct research, analyze data, identify strategic opportunities and recommend enhancements to critical business processes across Business Banking and beyond. Emphasis will be placed on the end-to-end experience for customers and Bankers. The associate will assist with various initiatives and ad-hoc projects that includes working across Business Banking, Lines of Business in Consumer and Community Banking (CCB), and across the firm.

Job Responsibilities:

• Review relevant policies, standards, and procedures
• Research processes end-to-end and understand the risks and controls throughout
• Conduct system(s) and product research to build subject matter expertise
• Analyze information and understand how it corresponds with the process
• Collaborate with colleagues across Business Banking, other CCB sub-LOBs, and beyond
• Lead discussions and work closely with Legal, Risk, Controls, Compliance
• Provide recommendations to improve processes for efficiency and commitment to compliance
• Summarize and present results, recommendations, and status updates

Required qualifications, capabilities, and skills

• Highly motivated, energetic self-starter with a minimum of 2 years of relevant experience (strategy, product management)
• Strategic thinker who can problem solve, anticipate needs and provide solutions to stakeholders
• Adaptable to change and re-prioritize as business needs change
• Ability to partner and collaborate effectively; comfortable leading initiatives across teams
• Experience developing executive presentations and presenting to senior leadership
• Good working knowledge of controls in a business
• Experience identifying issues and resolving the root cause
• Advanced in Excel, PowerPoint, Word

Preferred qualifications, capabilities, and skills

• Bachelor’s degree
• Knowledge of Business Banking processes, procedures and business applications
• Ability to quickly grasp new concepts
• Advanced in Alteryx and Tableau