Business Associate, Primary Care Wayne, Full Time, Day

The Valley Hospital; North Carolina; Vor Ort; USD 27.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical/dental/vision benefits

Paid time off

Holidays

Retirement plan

Tuition assistance

Zusammenfassung

The Valley Health System is seeking a Front Desk Associate to support the Practice and clinical staff at Wayne location. You will check in/out patients, manage inquiries, and coordinate with the Practice Manager to ensure smooth daily operations.

Requirements include a high school diploma or equivalent with coursework in office management, plus at least 6 months of customer service or clerical experience. Excellent communication and confidentiality are essential, with a focus on service

Qualifikationen

• High school diploma or equivalent; coursework in office management, database management or business.
• Computer literacy required.

Aufgaben

• Greet and check in/out patients and visitors.
• Manage appointment flow and scheduling.
• Coordinate with Practice Manager and staff.
• Maintain records and ensure confidentiality.

Kenntnisse

Customer service

Data entry

Administrative support

Time management

Interpersonal skills

Written and verbal communication

Teamwork

Ausbildung

High school diploma

Office management coursework

Tools

Microsoft Office

Database software

Jobbeschreibung

Schedule

Monday: 11:30 AM - 7:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 6:30 AM - 4:00 PM
Weekend Requirement: None
Schedule: Full-time, 40 hours per week, Monday through Friday. Hours vary by day to support departmental operational needs. No weekends required.

Position Summary

Performs a variety of front desk activities that support the Practice and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager.

Education

High school diploma or equivalent and completion of a formal coursework in office management, database management or business. Computer literacy required.

Experience

Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.

Skills

Demonstrates behaviors consistent with Valley Health System Behavioral Standards as well as Valley Physician Services Mission and Vision Statements. Demonstrates behavior that is courteous, caring, respectful and compassionate at all times. Demonstrates ability to listen and respond in a non-judgmental manner with clear expectations. Outstanding interpersonal, service excellence behavior and customer service skills required. Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care. Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations. Strong communication both oral and written to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups. Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team. Ability to represent the organization positively at all times. Ability to respect confidentiality of private healthcare, financial, and other company information at all times. Ability to honor commitments to the job and members of the team. Ability to speak constructively about co-workers and the organization. Ability to assume responsibility and accountability for job duties and organizational responsibilities. Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets.Position may require rotating to other VMG locations from time to time when necessary.

Job Location

Wayne 1578 Route 23 N

Shift

Day (United States of America)

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D(Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Salary

Joining Valley Health System means becoming part of a dedicated team that values the highest quality of care in a supportive environment. In our commitment to high performance and reliability, we encourage and recognize exceptional individual performance through our industry leading compensation practices including a starting salary and benefits in accordance with your role, experience, education, and licensure. Actual individual salaries vary depending on these factors. The salary listed does not include other forms of compensation or benefits.

Pay Range: $19.81 - $24.76 (per hour)

EEO Statement

Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran's status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.