Business Associate

Clear Destination Inc.; Saratoga Springs (UT); On-site; USD 40,000 - 55,000; Full time

Job summary

Clear Destination Inc. is seeking a Business Associate to assist with the daily operations of a dental practice in Utah, coordinating patient care and scheduling while ensuring smooth front-office workflows.

The role involves insurance verification, patient billing, and delivering courteous, professional service to patients. Candidates with 1–3 years of dental office experience and proficiency in Microsoft Office/Open Dental are preferred.

Qualifications

• High school diploma or equivalent (from Basic Education)
• G Suite
• Associate or Bachelor's Degree preferred
• CPR preferred
• 1-3 years of experience in a dental office (preferred)
• Microsoft Office Suite, Open Dental, scanner experience

Responsibilities

• Assist with daily operations of the practice including patient care coordination and scheduling
• Verify insurance and communicate benefits to patients and clinical staff
• Handle patient billing and posting charges accurately
• Maintain professional, courteous customer service and patient experience
• Support recall programs and referral generation to optimize schedule

Skills

G Suite

Communication

Education

Associate or Bachelor's Degree

CPR

Tools

Microsoft Office Suite

Open Dental

Scanner

Job description

Job Title

Business Associate

Job Code

1506

Reports to (Title)

Practice Manager

FLSA Status

Non-exempt

Matrix to

Regional Director of Operations

Revised Date

8.31.2022

Job Summary

Assist with the facilitation of daily operations of the dental practice, including coordination of patient care and scheduling, insurance verification, and patient billing. Provides efficient, courteous, quality customer service and patient care.

Essential Functions

The following is a summary of the essential functions for this position. Other duties may be performed, both major and minor, that are not mentioned below, and specific job functions may change periodically.

1. Personally contribute to a culture that delivers an exceptional patient experience for every patient, every time.
2. Ensures the telephone is answered in a timely and professional fashion.
3. Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
4. Ensures all insurance is verified and communicated to clinical staff and patients.
5. Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
6. Ensures all accounts are properly credited when payment is received.
7. Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
8. Promotes a "team first" attitude by demonstrating positive and caring relationships and communication with coworkers.
9. Actively participated in a recall program to ensure goals are achieved.

Basic Education, Training, and Experience Required

Required

• High school diploma or equivalent
• G Suite

Preferred

• Associate or Bachelor's Degree
• CPR
• 1 - 3 years of experience in a dental office
• Microsoft office suite, open dental, scanner

Physical Requirements/Workplace Conditions

Check the box that most appropriately describes the requirements for the position. Candidates whose disabilities make them unable to meet these requirements will still be considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.

Max # of Pounds Never Occasionally (1% - 33%) Frequently (34% - 66%) Continuously (67% - 100%)

Lifting X

Carrying X

Pushing X

Pulling X

Walking N/A X

Sitting X

Elevated Work N/A X

Balance N/A X

Crawling N/A X

Crouching N/A X

Kneeling N/A X

Half-Kneeling N/A X

Stair Climbing N/A X

Step Ladder N/A X

Climbing N/A X

Bio-Hazardous Materials Exposure (bloodborne pathogens) N/A X

Hazardous Materials Exposure (chemical) N/A X

Latex Exposure N/A X

Non-Climate controlled environmental exposure N/A X

Vision Requirements Near (20 in. or less) N/A X

Far (20 ft. or more) X

Color Vision Required Yes/No No