Business Architect - PCS

US Bank; Town of Brookfield (WI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Healthcare benefits

Life insurance

Disability coverage

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Technical Portfolio Manager/Business Architect to serve as a strategic liaison across Product, Business, Operations and Internal Technology for the PCS Customer/Partner Experience.

The role translates vision into initiative and feature level requirements for multiple delivery teams, ensuring scalable, end-to-end experiences for customers and business goals. The position emphasizes refining requirements, defining acceptance criteria, and driving alignment between technology

Qualifications

• Bachelor's degree with five to eight years of relevant experience.
• Ability to relate business experience to upstream and downstream technologies.
• Strong communication and strategic thinking skills that can explain technology risks.
• Strong analytical and problem-solving skills.
• Experience with system development lifecycle, end-to-end testing, information management, and vendor evaluation.
• Deep knowledge of credit card lifecycles and refinement elicitation.
• Experience with Jira and Mural.

Responsibilities

• Define project objectives, scope, and deliverables with stakeholders.
• Manage the Initiative and Feature backlog from intake to deployment.
• Understand how the business unit functions and the supporting technology.
• Refine end-to-end acceptance criteria highlighting gaps and risks.
• Influence technical design approaches to meet business expectations.
• Monitor progress and address risks or conflicts in requirements.
• Align technical projects with business objectives.

Skills

Strategic thinking

Communication

Analytical skills

Credit card lifecycle

Education

Bachelor's degree

Tools

Jira

Mural

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

The Technical Portfolio Manager/ Business Architect in PCS serves as a strategic liaison between Product, Business, Operations and Internal Technology teams for an assigned area of the PCS Customer/ Partner Experience. This individual will be responsible for meeting regularly with assigned areas to review backlog and active project requests, stay current on progress and assist where needed on any requirements conflicts. The Business Architects will ensure compliance with all processes and procedures associated with the intake, approval and tracking processes including the business case model, prioritization, approval processes, and reporting requirements throughout the life cycle of a product.

This Business Architect role is responsible for translating product/ experience vision and business needs into initiative and feature level requirements that can be transitioned to multiple platform and cross-functional journeys who need to work together to effectively build, test and deliver a cohesive end-to-end experience that meets the needs of our customers and strategic goals. The Technical Portfolio Manager / Business Architect will use a number of strategies like business process modeling, Event Storming, personas, story mapping, use cases and other refinement techniques to ensure requirements are well-framed, outcome oriented and consumable by multiple delivery teams who must create scalable and reusable solutions that are aligned to goals, strategies and enterprise standards.

ESSENTIAL FUNCTIONS

• Collaborate with stakeholders to define project objectives, scope, and deliverables.
• Manage and maintain the Initiative and Feature backlog for assigned area of expertise from intake review through deployment.
• Understanding how the assigned business unit/ experience functions, including upstream and downstream interactions and identification of the technology that supports the experience.
• Refinement will include end-to-end user acceptance criteria that highlight key interactions, gaps, and risks that need to be considered.
• Participates in and influences technical design approaches to ensure solutions meet business expectations for: Efficiency, Reuse, Scalability, and Long-term sustainability.
• Monitor project progress for any risks or conflicts in requirements
• Drive alignment between technical projects and business objectives.

Basic Qualifications

• Typically required Bachelor's degree with five to eight or more years of relevant experience

Preferred Skills/Experience

• Ability to relate business experience to upstream and downstream technologies
• Strong communication and strategic thinking skills that can explain technology risks and gaps to non-technical leaders and strategic partners
• Strong analytical and problem-solving skills
• Working experience in system development lifecycle, end-to-end business testing, information management, product and vendor evaluation, and enterprise systems/capabilities that support credit card platforms (Digital, Branch Banking, KYC, Customer Profile Management, etc.)
• Deep knowledge of credit card life cycles (Marketing, Apply, Onboard, Engage, Use, Manage, etc.), initiative- and feature-level refinement elicitation, and workflow process modeling
• Experience with Jira and Mural

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity em