Business Architect

Hastings Insurance Company; Hastings (MI); Hybrid; USD 95,000 - 135,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Tuition assistance

Professional development

Incentive compensation

Job summary

Hastings Insurance is seeking a Business Architect to translate strategy into scalable business models and capabilities. You will collaborate with business and technology teams to connect priorities to execution, improving efficiency, scalability, and innovation.

The role involves building frameworks, leading change, and defining KPIs, with on-site/hybrid options at Hastings HQ. Remote work is possible for qualified U.S. candidates.

Qualifications

• Bachelor's degree in Business Administration, Computer Science, Information Science, or related field.
• 5–7 years in insurance with property and casualty knowledge.
• 5+ years in business planning, process analysis, or enterprise architecture.
• Lean Six Sigma Yellow Belt certification.

Responsibilities

• Develop and maintain business architecture frameworks and standards.
• Align architecture with organizational goals across stakeholders.
• Model and optimize processes using BPMN to improve efficiency and scalability.
• Design business capability models connecting strategy to operations.
• Translate objectives into actionable business models and frameworks.
• Facilitate cross-team collaboration between business and technology.
• Establish metrics to evaluate effectiveness and adjust as needed.
• Lead implementation and change management for new architectures.
• Identify risks and mitigation strategies.
• Maintain knowledge of practices through ongoing education.

Skills

Strategic thinking

Analytical thinking

Communication

Cross-functional collaboration

Problem solving

Education

Bachelor's degree

TOGAF certification

Job description

Help turn business strategy into the capabilities, processes, and solutions that move Hastings Insurance forward.

Hastings Insurance is seeking a Business Architect to help translate organizational strategy into practical, scalable business solutions. In this role, you'll work across the organization to understand how our business operates today, identify opportunities for improvement, and design business models and frameworks that support where we're headed.

Partnering with stakeholders across business and technology teams, you'll help connect strategic priorities to execution while strengthening efficiency, scalability, adaptability, and innovation.

What You'll Do

• Develop and maintain business architecture frameworks, principles, models, and standards that guide enterprise initiatives and support our strategic direction.
• Partner with stakeholders across the organization to align business architecture with short- and long-term organizational goals.
• Analyze, model, and optimize business processes using tools and methodologies such as BPMN to identify opportunities for greater efficiency, scalability, and adaptability.
• Design business capability models and architectural solutions that connect organizational strategy with operational needs.
• Translate strategic objectives into actionable business models and frameworks that support effective execution.
• Facilitate collaboration across business and technology teams to align operational needs, technology solutions, and strategic priorities.
• Establish metrics and key performance indicators to evaluate the effectiveness of business models and recommend adjustments as needed.
• Lead the implementation and adoption of new business architectures, including facilitating training and supporting teams through organizational change.
• Identify potential business and operational risks and develop mitigation strategies that support business continuity.
• Maintain current knowledge of business architecture practices, methodologies, and industry developments through continuing education and professional development.

What You'll Bring

• Bachelor's degree in Business Administration, Computer Science, Information Science, or a related field.
• Five to seven years of experience within the insurance industry, including strong knowledge of property and casualty insurance products, customers, and business processes.
• Five or more years of experience in business planning, process analysis, business architecture, or enterprise architecture.
• Lean Six Sigma Yellow Belt certification.
• Strong strategic, conceptual, and analytical thinking with demonstrated problem-solving and decision-making skills.
• Experience with business architecture frameworks and the ability to develop clear, actionable business models and architectural documentation.
• Knowledge of process mapping, business process reengineering, and related methodologies.
• Strong understanding of software development and project management lifecycles.
• Excellent interpersonal skills with the ability to collaborate effectively across disciplines and organizational levels.
• Clear, concise, and tactful communication skills with the ability to work effectively with senior leaders, stakeholders, and peers.
• Ability to navigate ambiguity, changing priorities, and deadline-driven environments.
• Proficiency with Microsoft Office applications.
• Professional certifications such as TOGAF, CBA, or PCBA are preferred.

Location & Schedule:

This full-time, salaried position will generally work Monday through Friday, 8:00 a.m. to 4:30 p.m. Eastern Time. The role may be performed on-site at our Hastings, Michigan headquarters, in a hybrid arrangement, or remotely. Remote candidates must reside in Illinois, Indiana, Michigan, Ohio, or Wisconsin.

All new employees attend in-person orientation at our Hastings headquarters, and occasional travel to Hastings may be required for training, meetings, or company events.

About Hastings Insurance

For more than 135 years, Hastings Insurance has helped individuals, families, and businesses protect what matters most. As a trusted partner to independent agents and policyholders, we've earned a reputation for financial strength, exceptional service, and long-term stability, including an A (Excellent) financial strength rating from A.M. Best.

While we're proud of our history, we're equally focused on the future. We're investing in technology, strengthening partnerships with independent agents, and continuously evolving our products and services to meet the changing needs of our customers.

Just as importantly, we're investing in our people. Employees enjoy a collaborative, down-to-earth culture where initiative is valued, growth is encouraged, and good work is recognized. We offer competitive pay and benefits, including a 401(k) with company matching contributions, generous paid time off, tuition and professional development assistance, and company performance-based incentive compensation opportunities.

Our Organizational Commitment

At Hastings Insurance, we believe our people are our greatest strength. We foster a workplace where employees are treated with respect, supported in their growth, and empowered to contribute. We know that diverse perspectives lead to stronger collaboration, better decisions, and better outcomes for our customers and communities.

We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any legally protected characteristic.

If you require a reasonable accommodation during the application or interview process, please contact our Talent Acquisition team at 800-442-8277.