Business Applications and Solutions Lead

ATI | Advanced Technology International; Summerville (SC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental & Vision plans

Flexible Spending Accounts

403B Retirement Savings Plan

Paid time off + 12 holidays

Life Insurance

Short-Term & Long-Term Disability

Employee Assistance Program

Tuition Reimbursement

Job summary

ATI | Advanced Technology International partners with federal government clients to deliver innovative technology programs. The Business Applications & Solutions Lead serves as the primary liaison between business users and support tech teams, managing requirements, backlog prioritization, testing, rollout, production support, and user readiness for internally developed applications.

The role requires deep functional and technical knowledge, strong communication and leadership skills, and the

Qualifications

• Experience in business applications, software development, business analysis, product management, or related technology initiatives.
• Strong communication, facilitation, organization, project management, analytical and problem-solving skills.
• Ability to translate business requirements into actionable requirements and coordinate cross-functional initiatives.
• Ability to independently evaluate competing business needs and drive priorities across multiple stakeholder groups.

Responsibilities

• Serves as primary application liaison for 20+ programs and business user groups across PMO, Product Manager, and support developers.
• Develops deep functional/technical knowledge of applications, including rules, workflows, forms, permissions, integrations, and events.
• Owns production support triage and coordinates with developers to resolve issues based on impact.
• Captures, prioritizes, and communicates enhancement requests to the Product Manager.
• Leads testing and user acceptance testing, coordinating business-user participation.
• Oversees rollout activities, user readiness, and communications; ensures alignment with documented requirements.
• Provides functional leadership across stakeholders to ensure priorities, issues, testing, and adoption are addressed.

Skills

Communication

Facilitation

Organization

Project management

Analytical

Problem solving

Education

Bachelor’s degree in a related field

Tools

Agile/Scrum

ITIL

Lean Six Sigma

Job description

ATI has been named "Best Places to Work in SC" from 2017 - 2026.

This is a full-time opportunity with benefits

• ATI provides Medical, Dental and Vision Plan options
• Flexible Spending Accounts, including health and dependent care accounts
• 403B Retirement Savings plan with a very competitive company contribution
• Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days
• Life Insurance paid by ATI
• Short-Term & Long-Term Disability Coverage paid by ATI
• Employee Assistance Program
• Tuition Reimbursement Program

ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.

ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation’s most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That’s where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work – no matter what department or division you work in – ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it’s what we do, and it’s who we are.

We offer a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.

Position Description

The Business Applications & Solutions Lead serves as the primary liaison between business users and the support technical teams for assigned internally developed applications. The role develops deep functional and technical knowledge of assigned applications and manages key aspects of their operational lifecycle, including business requirements, backlog prioritization, testing, release, production support, user readiness, and ongoing improvement.

The position exercises significant independent judgment in evaluating business needs, establishing priorities, coordinating cross-functional activities, and recommending solutions that support organizational objectives.

Essential Functions:

• Serves as the primary application liaison for more than 20 programs and business user groups with diverse operational requirements, coordinating across PMO, the Product Manager, support developers, and other technical stakeholders for assigned internally developed applications.
• Develops and maintains deep functional and technical knowledge of assigned applications, including business rules, workflows, forms, permissions, integrations, and event-driven functionality.
• Accountable for successful business-side execution and adoption of assigned application initiatives, including requirements readiness, prioritization, testing, rollout, and user acceptance.
• Owns production support triage and coordinates directly with support developers on bugs, fixes, and related support requests through resolution, prioritizing based on business impact and urgency.
• Evaluates and manages requests across business users, establishes backlog priorities based on business value, urgency, user impact, operational need, and dependencies, and resolves competing priorities or escalates conflicts as appropriate.
• Works with business users to capture, consolidate, and prioritize enhancement and feature requests, then coordinates with the Product Manager, who leads solution development with improvement developers and other technical resources.
• Develops and maintains application plans, priorities, risks, dependencies, release readiness activities, and status reporting to support successful execution and timely leadership visibility.
• Communicates prioritized requirements and business context to the Product Manager and partners throughout development to clarify needs and prepare for testing and implementation.
• Leads application testing and User Acceptance Testing, coordinates business-user participation, and ensures solutions meet documented business requirements before release.
• Oversees and coordinates user readiness and rollout activities, including communications, training materials, new-user training, feature releases, and ongoing application guidance.
• Identifies opportunities to improve applications, workflows, business processes, training, and user adoption and recommends improvements to appropriate stakeholders.
• Presents application priorities, risks, issues, status, and recommendations to leadership and other stakeholders as needed.
• Provides functional leadership for assigned applications, coordinating activities across business users, support developers, the Product Manager, and other stakeholders to ensure priorities, issues, testing, releases, and user needs are effectively addressed.

Additional Responsibilities:

• Applies strong analytical, technical, organizational, communication, facilitation, and problem-solving skills to application and business challenges.
• Operates independently, exercises sound judgment, and provides recommendations on application needs, priorities, issues, process improvements, and user impacts.
• Supports continuous improvement of application management processes, standards, and governance.
• May provide functional guidance and knowledge transfer to personnel supporting assigned applications.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in business, information technology, computer science, engineering, project management, or a related field, or an equivalent combination of education and experience.
• Minimum of five years of relevant experience involving business applications, software development, business analysis, product management, project/program management, or related technology initiatives.
• Must have experience working with software applications and technical teams, translating business requirements into actionable requirements, and coordinating cross-functional initiatives through prioritization, testing, release, and adoption.
• Strong communication, facilitation, organization, project management, analytical, and problem-solving skills are required, along with sufficient technical aptitude to participate effectively in application, integration, data, and development discussions.
• Demonstrated ability to independently evaluate competing business needs, establish priorities, coordinate across multiple stakeholder groups, and drive activities through completion.

Preferred Education and Experience:

• Experience with application or product backlog management, Agile or Scrum development practices, User Acceptance Testing, application deployment and adoption, and application integrations or data flows.
• Prior hands-on experience with software development, application configuration, or technical solution delivery is preferred.
• Relevant certifications in project management, product ownership, Agile/Scrum, ITIL, Lean Six Sigma, or related disciplines are preferred.

Must successfully pass a background to access sensitive information and automated systems.

This position will need the ability to access US only data systems – US Citizenship is required.

This position is subject to a background check that includes a review of criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.

If you are a qualified candidate, we encourage you to apply even if you have a prior criminal conviction(s). Convictions will not automatically disqualify the candidate, However, conviction(s) will be considered and balanced against the age of the candidate at the time of the offense, time elapsed since the offense, type of offense, potential impacts of such on the work environment, sensitivity of the position(s) available/sought, and similar independent factors relevant to the employment requirements at ATI.

Physical Efforts

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.

Ability to speak, read, hear, and write, with or without reasonable accommodation.

Ability to use phone and computer systems, copier, fax, and other office equipment.

Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.

This position is located in an air-conditioned, environmentally controlled atmosphere.

Noise level in the work environment is usually moderate.

ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.

If you require accommodations to complete this application, please contact Human Resources at [e-mail].

Anticipated salary is in range commensurate with education and experience: