Business and Governance Manager

Dementia UK; United States; Hybrid; USD 79,000 - 112,000; Full time

Benefits offered by this job

Hybrid role

Generous benefits package

Supportive workplace culture

Job summary

Dementia UK invites applications for a Business and Governance Manager to lead the operational delivery of Board and committee processes and to develop the Business and Governance Support team. The role collaborates with the Company Secretary, Trustees and the Executive Team to ensure clear responsibilities and accountable governance.

It is a hybrid role with two office days weekly. You will strengthen governance and business support arrangements, improve systems and information flows, and drive

Qualifications

• Significant experience of supporting boards and committees and managing governance, business management or executive support services.
• Ability to lead people and develop a high-performing team.
• Strong liaison with Trustees, executive team and stakeholders.

Responsibilities

• Lead the operational delivery of Board and committee processes, including planning meeting cycles and coordinating papers.
• Record decisions and actions and maintain accurate governance records.
• Manage and develop the Business and Governance Support team (Executive Assistant and Governance Administrator).
• Strengthen business support arrangements, improve systems and information flows; set service standards.

Skills

Governance support

Board coordination

People management

Stakeholder engagement

Tools

MS Office Suite

Document management systems

Job description

This is an exciting opportunity to join Dementia UK in a newly created role, leading our Business and Governance Support team. You will establish a high-quality, coordinated service that supports our Trustees and Executive Team.

As Business and Governance Manager, you will lead the operational delivery of our Board and committee processes. This will include planning meeting cycles, coordinating papers, recording decisions and actions, and maintaining accurate records. Working closely with the Company Secretary, Trustees and Executive Team, you will help ensure governance arrangements operate effectively and that responsibilities, decisions and accountabilities are clear.

You will also lead and develop our Business and Governance Support team, including managing our Executive Assistant and Governance Administrator. You will create a collaborative and high-performing team, ensuring resources are used effectively and colleagues receive a professional and responsive service.

You will also strengthen the business support arrangements that help our Trustees and Executive Team work effectively. You will improve systems, forward planning and information flows, establish clear service standards and identify practical opportunities to simplify how work is coordinated.

You will bring significant experience of supporting boards and committees and managing governance, business management or executive support services, ideally within a charity or another complex organisation. You will also have experience of leading people, improve processes and manage competing priorities and deadlines.

You will be a confident and thoughtful communicator who can build trusted relationships at all levels. You will know when to influence or challenge constructively, handle sensitive information with discretion and collaborate with others to find practical solutions.

As a key point of contact for Trustees and other stakeholders, you will represent Dementia UK professionally and demonstrate our values of compassion, collaboration, integrity and ambition.

This is a hybrid role. You will be expected to work from our office two days each week and will need to be flexible to attend on additional or alternative days when required for Board, Committee, Executive or senior leadership meetings.

In addition to offering a competitive salary and a generous benefits package, we truly value our people. It's important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.