Business Analytics Senior Advisor - Evernorth Health Services - ENCORE

Cigna Healthcare; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

The Cigna Group is seeking a Business Analytics Senior Advisor to lead complex healthcare analytics initiatives and transform data into actionable recommendations for senior leaders. You will guide analysts, partner across teams, and advance data-driven operations, affordability, and outcomes.

This role emphasizes mentoring, dashboards, and predictive analytics, with opportunities to drive automation and AI-enabled insights across health services and pharmacy operations.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Minimum 10 years of progressively responsible experience in business analytics or related field.
• Experience leading complex analytical initiatives and translating business needs into data solutions.
• Experience with dashboards and reporting tools (Power BI/Tableau/Advanced Excel).
• Strong communication and mentoring skills.

Responsibilities

• Lead complex analytics projects from business question through implementation and measurement.
• Analyze healthcare, pharmacy, claims, operational, and financial data to identify trends, risks, and improvements.
• Translate business needs into analytical approaches, KPIs, and actionable recommendations.
• Develop or oversee dashboards, forecasting models, reports, and decision-support tools.
• Present findings to senior leaders and nontechnical audiences.
• Partner with operations, technology, finance, product, and other teams to deliver analytical solutions.
• Establish standards for data quality, validation, privacy, security, and reproducibility.
• Mentor analysts, review work, and create reusable methods and training materials.
• Identify opportunities to use automation, predictive analytics, and AI.

Skills

SQL

Advanced Excel

Power BI

Tableau

Stakeholder management

Mentoring

Project leadership

Communication

Education

Bachelor’s degree in Business/Analytics/IS/CS/Public Health/Healthcare Administration or related field

Tools

Power BI

Tableau

SQL

Excel

Job description

*Please note this role is open to retirees of The Cigna Group only*

Position Summary

The Business Analytics Senior Advisor leads complex healthcare and pharmacy analytics work and turns data into clear recommendations for business leaders. This senior individual contributor works independently, guides other analysts, and partners across teams to improve operations, affordability, service, and customer outcomes.

Key Responsibilities

• Lead complex analytics projects from business question through implementation and measurement.
• Analyze healthcare, pharmacy, claims, operational, and financial data to identify trends, risks, and improvement opportunities.
• Translate business needs into analytical approaches, requirements, key performance indicators, and actionable recommendations.
• Develop or oversee dashboards, forecasting models, reports, and decision-support tools.
• Present findings and recommendations to senior leaders and nontechnical audiences.
• Partner with operations, technology, finance, product, and other teams to deliver analytical solutions.
• Establish standards for data quality, validation, documentation, privacy, security, and reproducibility.
• Mentor analysts, review analytical work, and create reusable methods, templates, and training materials.
• Identify practical opportunities to use automation, predictive analytics, and artificial intelligence.

Minimum Qualifications

• Bachelor’s degree in Business, Analytics, Information Systems, Computer Science, Public Health, Healthcare Administration, or a related field, or equivalent relevant professional experience.
• Minimum of 10 years of progressively responsible experience in business analytics, healthcare analytics, pharmacy operations, business intelligence, or a related field.
• Experience leading complex analytical initiatives and translating business needs into data solutions.
• Experience partnering with senior leaders and cross-functional teams to influence decisions.
• Advanced SQL experience and experience analyzing large healthcare, pharmacy, claims, operational, or financial datasets.
• Experience with dashboards and reporting tools such as Power BI, Tableau, or Advanced Excel.
• Experience defining business rules, key performance indicators, analytical methods, and quality-control processes.
• Strong communication, stakeholder-management, project-leadership, and mentoring skills.
• Professionals returning to the workforce through an established returnship or Encore program are encouraged to apply. Career breaks will not be viewed as a limitation when the candidate has the required experience and capabilities.

Preferred Qualifications

• Experience in specialty pharmacy, pharmacy benefit management, claims, patient services, provider data, or healthcare operations.
• Experience with Databricks, Microsoft Azure, AWS, Oracle, Microsoft SQL Server, Teradata, or SAS.
• Experience with Python, R, PySpark, predictive modeling, automation, or artificial intelligence.
• Experience mentoring analysts or providing technical direction without direct reporting authority

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.