Business Analytics Manager Senior - Retail Data Solutions & Delivery

PNC Financial Services Group, Inc.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 123,000 - 252,000; Full time

Benefits offered by this job

Medical coverage

Dental and Vision insurance

401(k) with company match

Pension and stock purchase plans

Employee wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Senior Business Analytics Manager in Pittsburgh to lead an analytics and data delivery team within Retail Data Solutions & Delivery.

You will own data assets, collaborate with agile teams, and drive governance, quality, and production readiness of data products. The role requires 8+ years in analytics with at least 5 years in management, strong BI, data integration and strategic planning skills, and a track record of delivering data-driven insights

Qualifications

• University degree required; Masters preferred.
• 8+ years industry experience with 5+ years in management.
• Experience leading analytics and data delivery teams.

Responsibilities

• Manage and mentor an analytics and data delivery team, overseeing data analysis and data asset implementation.
• Lead design of a common data consumption layer for modelling, reporting and analytics.
• Serve as Product Owner for agile crews and partner with cross-functional teams to deliver data products.
• Analyze business and technical requirements and translate them into Jira stories and tasks.
• Create and maintain testing docs, data lineage artifacts and source-to-target mappings.
• Provide regular status updates on sprints, releases and milestones and manage UAT and risk reviews.
• Ensure data is accurate, governed and production-ready.

Skills

Analytical Thinking

Business Intelligence

Concept Development

Data-Driven Decision Making

Data Integration

Market Research

Performance Metrics

Qualitative Research

Strategic Planning

Education

Bachelor's

Tools

Jira

Job description

Position Overview

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

Role Overview

Senior Business Analytics Manager within PNC’s Retail Data Solutions & Delivery organization. This role supports the Retail Lending data domains and acts as Product Owner for assigned data assets, partnering closely with agile technology teams to deliver high-quality, governed data assets for enterprise use.

Key Responsibilities

• Manage and mentor an analytics and data delivery team, overseeing data analysis, prototyping solutions, and data asset implementation.
• Lead the design and implementation of a common silver-level data consumption layer supporting modeling, regulatory reporting, analytics, insights, and management/ operational reporting.
• Serve as Product Owner for agile crews.
• Partner with cross-functional agile technology teams to deliver data products.
• Analyze business and technical requirements and develop solutions tied to Jira user stories and tasks.
• Create, maintain, and upload required documentation, including testing documentation, source-to-target mapping documents, and data/ process artifacts.
• Provide regular status updates on agile sprints, releases, and project milestones.
• Lead and execute UAT testing, risk reviews, approvals, and stakeholder communications.
• Ensure delivered data is accurate, accessible, governed, and production ready.

We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Directs the strategic design, management, and implementation of an enterprise-wide business analytics programs to drive customer solutions, service innovation and profitability. Leads development and execution of complex analytical solutions to meet business requirements. Leading the research, development and adoption of new and emerging analytics technologies; identifying technology-based business opportunities. Implementing mechanisms for ensuring that information provided is accurate, meaningful, has integrity, manages risk and meets the needs of the senior leadership. Directing, motivating, developing and managing the performance of the management team and key staff.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Analytical Thinking
• Business Intelligence (BI)
• Concept Development
• Data-Driven Decision Making
• Data Integration
• Market Research
• Performance Metrics
• Qualitative Research
• Strategic Planning Competencies

Competencies

• Analytical Thinking
• Business Analytics
• Business Case Justification
• Effective Communications
• Emerging Technologies
• Organizational Savvy and Politics

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $123,200.00 – $251,680.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

Paid time off: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Company Culture

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.

Application Window

Generally, this opening is expected to be posted for two business days from 05/12/2026, although it may be longer with business discretion.