Business Analytics Consultant Senior

PNC; Gaithersburg (MD); On-site; USD 95,000 - 135,000; Full time

Job summary

PNC seeks a Senior Business Analyst Consultant to serve as a strategic partner between business stakeholders and technology teams within Enterprise Testing Services. You will lead multi-functional analytics initiatives, translate complex requirements into actionable solutions, and guide transformation programs to improve performance, efficiency, and customer outcomes.

You will collaborate across lines of business from Gaithersburg, MD and other locations, applying data-driven insights, mentoring

Qualifications

• Roles at this level typically require a university/college degree with 3+ years of relevant / direct industry experience.
• Certifications are often desired.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Leads analytics processes across multiple functions or business units, leveraging an array of complex analytical tools to create data-driven solutions. Serve as a mentor to more junior employees.
• Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product/solution development.
• Determines the optimal analytical approach and supports development, implementation, and enhancements.
• Conceptualizes, develops, and continuously optimizes analytical solutions for operations and executive management to enable data-driven decision-making.
• Analyzes results and makes recommendations for key business partners and senior management and communicates conclusions from complex analytical solutions to a wide range of audiences.

Skills

Analytical Thinking

Business Intelligence

Data-Driven Decision Making

Data Integration

Market Research

Performance Metrics

Qualitative Research

Strategic Planning

Education

Bachelor's degree

Tools

BI Tools

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Business Analyst Consultant within PNC's Enterprise Testing Services organization, you will be based in Birmingham, AL, Cleveland, OH, Gaithersburg, MD, Houston, TX, or Pittsburgh, PA.

The Senior Business Analyst Consultant serves as a strategic partner between business stakeholders and technology teams, driving enterprise-wide initiatives that improve business performance, operational efficiency, and customer outcomes. This role leverages advanced analytical, consulting, and leadership skills to identify business needs, translate complex requirements into actionable solutions, and guide organizations through transformation initiatives. The Senior Business Analyst Consultant works across multiple business functions, providing data-driven insights, process optimization recommendations, and strategic guidance to support organizational goals and continuous improvement.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Job Description

• Leads analytics processes across multiple functions or business units, leveraging an array of complex analytical tools to create data-driven solutions. Serve as a mentor to more junior employees.
• Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product/solution development.
• Determines the optimal analytical approach and supports development, implementation, and enhancements.
• Conceptualizes, develops, and continuously optimizes analytical solutions for operations and executive management to enable data-driven decision-making.
• Analyzes results and makes recommendations for key business partners and senior management and communicates conclusions from complex analytical solutions to a wide range of audiences.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Analytical Thinking
• Business Intelligence (BI)
• Concept Development
• Data-Driven Decision Making
• Data Integration
• Market Research
• Performance Metrics
• Qualitative Research
• Strategic Planning

Competencies

• Analytical Thinking
• Business Acumen
• Business Analytics
• Consulting
• Decision Making and Critical Thinking
• Effective Communications
• Emerging Technologies

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Prefe