Business Analyst with Clarity

Comtech LLC; Washington (District of Columbia); On-site; USD 70,000 - 90,000; Full time

Job summary

A woman-owned small business is seeking an IT PMO Operations Specialist. The role involves assessing and improving PMO operations, managing the Clarity PPM system, and providing training and support to stakeholders. Candidates should hold a Bachelor's or Master's degree, with responsibilities including system administration, requirements documentation, and developing reports. This is a full-time position located in Washington, DC.

Qualifications

• Bachelor's or Master's degree required.

Responsibilities

• Conduct as-is assessment findings related to IT PMO operations.
• Manage and customize the Clarity PPM platform.
• Document system requirements and track implementation.

Education

Bachelors or Masters

Job description

Comtech LLC is a woman-owned small business focused on delivering end-to-end solutions and products. Since 1998, we have successfully serviced enterprises across the public and private sectors, and the Department of Defense. Our services span all aspects of business, providing a holistic approach for managing an organization.

Job Description

• As-is assessment findings related to IT PMO operations and practices.
• Requirements, plan, and related artifacts for developing and implementing solution for improving PMO operations and practices.
• Clarity PPM configurations and updates in support of solution.
• Metrics that can be applied across the enterprise to identify issues and challenges associated with health of each project.
• Standard and customized Clarity PPM reports.
• Requirements specification training plan and materials for the community.
• Serve as system administrator of Clarity PPM system.
• Manages the Clarity PPM suite by working with stakeholders to develop the requirements and establish technical documentation.
• Capture, develop and implement changes to the Clarity PPM platform.
• Customize the Clarity tool as necessary.
• Troubleshoots system problems and implement bug fixes as necessary.
• Provide helpdesk support for users of the system.
• Develop reports and dashboards as requested for IT project review meetings.
• Interviews customers and different stakeholders to elicit requirements.
• Analyzes customer requirements and translates them into system requirements.
• Documents fine grain system requirements and tracks requirements to implementation.
• Manage the SharePoint site by working with the community to develop different collaboration sites.
• Capture business process documentations by working closely with different stakeholders.
• Develop rich excel workbook frameworks to manage budgets and other financial related activities.
• Document gaps and opportunities for improving IT PMO operations.
• Establish the requirements for PMO improvements and standardization.
• Capture key metrics associated with the project.
• Develop communication and training materials.
• Establish a common repository to track and monitor incoming IT requests.
• Lead training sessions to include developing training materials, videos in support of all IT standardization and improvement initiatives.
• Support the CIO organization by developing presentation and executive documentations that highlights key metrics, findings, and status progress on key projects and programs.
• Successfully engage in multiple initiatives simultaneously.
• Work independently with users to define concepts and understand user needs.
• Document gaps and opportunities for improvement and Monthly Progress Report.

Qualifications

Bachelors or Masters

Additional Information

All your information will be kept confidential according to EEO guidelines.