Business Analyst , Technology Fulfillment Services

Amazon.com Inc.; Austin (TX); On-site; USD 74,000 - 130,000; Full time

Job summary

Amazon.com Services LLC in Austin, TX is seeking a Business Analyst for Technology Fulfillment Services. This role drives data-driven decisions by gathering, analyzing, and interpreting large datasets to support operations and strategy.

You will design metrics, automate workflows, and translate business needs for engineering teams. The ideal candidate has a Bachelor's degree, 5+ years of Excel and data visualization (Tableau), 3+ years in business/financial analysis, and proficiency in SQL.

Qualifications

• Bachelor's degree or equivalent.
• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience.
• 3+ years of business or financial analysis experience.
• Experience making business recommendations and influencing stakeholders.
• Experience defining requirements and using data and metrics to draw business insights.
• Experience with SQL.

Responsibilities

• Gather, analyze, and interpret large datasets to support operations and strategy.
• Design and maintain scalable metrics frameworks and dashboards.
• Automate recurring workflows and translate business needs for engineering teams.
• Communicate findings clearly to technical and non-technical audiences.
• Identify root causes, trends, and patterns affecting business outcomes.
• Create data-driven reports to answer key product questions quickly.
• Collaborate with product owners to align reports with business questions.
• Adapt to agile, fast-paced environments on high-visibility projects.

Skills

Data analytics

Business analysis

Stakeholder communication

Problem solving

Education

Bachelor's degree

Master's degree

Tools

Tableau

SQL

Excel

VBA

Job description

Business Analyst , Technology Fulfillment Services

Job ID: 10594483 | Amazon.com Services LLC

This role drives data-driven decision-making by gathering, analyzing, and interpreting complex datasets to support business operations and strategy. Also designs and maintains scalable metrics frameworks, automates recurring workflows, and translates business needs into technical specifications for engineering teams. The role requires strong analytical skills, proficiency in SQL and data visualization tools, and the ability to communicate findings clearly to both technical and non-technical audiences.

Key job responsibilities

An ideal candidate for this role:

• Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies
• Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide
• Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format
• Will be passionate about finding root causes, trends, and patterns and how they impact business.
• Will draw inferences and conclusions, basics of modeling, create dashboards and visualizations of processed data
• Will be comfortable in implementing GenAI technologies to create efficient impact in analytics.
• Will have business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately
• Will be very comfortable juggling competing priorities and handling ambiguity
• Will thrive in an agile and fast-paced environment on highly visible projects and initiatives

Basic Qualifications

• Bachelor's degree or equivalent
• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
• 3+ years of business or financial analysis experience
• Experience making business recommendations and influencing stakeholders
• Experience defining requirements and using data and metrics to draw business insights
• Experience with SQL

Preferred Qualifications

• Master's degree in business or analytical discipline

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TN, Nashville - 66,900.00 - 117,000.00 USD annually

USA, TX, Austin - 74,300.00 - 130,100.00 USD annually