Business Analyst – Salesforce & Agile Delivery

RELX INC; Alpharetta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Benefits

401(k) with match

Wellbeing programs

Paid time off

Job summary

RELX is seeking a Business Analyst to partner with Business Units, gather and analyze requirements, and map current and future processes for Salesforce-driven projects that deliver measurable business value.

You will facilitate workshops, create user stories and acceptance criteria, and work with developers through the project lifecycle to ensure successful implementation and adoption.

Qualifications

• Gather, analyze, and document business and functional requirements.
• Facilitate stakeholder workshops, interviews, and requirements elicitation sessions.
• Create user stories, acceptance criteria, process maps, and business documentation.
• Document and analyze current ('as-is') and future ('to-be') business processes.
• Identify process improvements, business gaps, and solution opportunities.
• Support Salesforce-related projects, enhancements, testing, and user acceptance activities.
• Collaborate with business stakeholders, developers, and technical teams throughout the project lifecycle.
• Support solution evaluation, testing, and implementation activities.

Responsibilities

• Gather, analyze, and document business and functional requirements.
• Facilitate stakeholder workshops, interviews, and requirements elicitation sessions.
• Create user stories, acceptance criteria, process maps, and business documentation.
• Document and analyze current ('as-is') and future ('to-be') business processes.
• Identify process improvements, business gaps, and solution opportunities.
• Support Salesforce-related projects, enhancements, testing, and user acceptance activities.
• Collaborate with business stakeholders, developers, and technical teams throughout the project lifecycle.
• Support solution evaluation, testing, and implementation activities.

Skills

Requirements Gathering & Analysis

Salesforce CRM

Agile Delivery

Business Process Mapping

User Stories & Acceptance Criteria

Stakeholder Management

Workshop Facilitation

Data Analysis & Data Flow Mapping

UAT & Test Support

SDLC Knowledge

Strong Communication & Documentation

Education

Bachelor's degree in a relevant discipline or equivalent experience

Tools

Salesforce CRM

Job description

RELX is seeking a Business Analyst to partner with Business Units, gather and analyze requirements, and map current and future processes for Salesforce-driven projects that deliver measurable business value.

You will facilitate workshops, create user stories and acceptance criteria, and work with developers through the project lifecycle to ensure successful implementation and adoption.