Business Analyst - Retail Energy

Capco; Georgia; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) with employer match

Maternity and paternity leave

Tuition reimbursement

Wellness reimbursement

HSA/FSA and commuter benefits

Job summary

Capco seeks a Business Analyst for its Retail Energy practice in Houston, TX. You will bridge business needs and technology solutions, influence strategy, gather requirements, and drive transformation through high-quality consulting outcomes focused on operational efficiency.

You will facilitate workshops, document requirements, develop user stories and functional specs, and create process and data models while delivering clear reports and proposals as part of cross-functional teams.

Qualifications

• Experience gathering requirements from business owners and stakeholders.
• Ability to map current vs. future state processes and identify improvements.
• Experience producing structured consulting deliverables and documentation.

Responsibilities

• Facilitate workshops, stakeholder interviews, and analysis to document business requirements.
• Develop business requirements, user stories, and functional specifications.
• Analyze current and future state processes and identify improvement opportunities.
• Create process and data models and business architecture documentation.
• Produce high-quality deliverables including reports, presentations, and proposals.

Skills

Requirements gathering

Process mapping

Stakeholder engagement

Business-IT translation

Consulting deliverables

Education

Bachelor's degree

Job description

Business Analyst – Retail Energy
Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent

Drive impactful change across retail energy operations through insight-led consulting

The Role
As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives.

What You’ll Do

• Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements
• Develop business requirement documents, user stories, and functional specifications
• Analyze current vs. future state processes and identify improvement opportunities
• Create process models, data models, and business architecture documentation
• Produce clear, high-quality deliverables including reports, presentations, and proposals

What We’re Looking For

• Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care)
• Strong skills in requirements gathering, process mapping, and stakeholder engagement
• Ability to translate business needs into functional and technical specifications
• Experience producing structured consulting deliverables and documentation
• Experience with Complex Billing is a plus
• Bachelor’s degree in a relevant field such as Business, Finance, or Technology

Bonus Points For

• Experience within a management consulting environment
• Exposure to wholesale energy, settlements, or trading
• Familiarity with project delivery methodologies and lifecycle management
• Experience contributing to business cases, proposals, or pre-sales activities
• Basic scripting or technical understanding supporting system analysis

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• 401(k) with employer match
• Maternity and paternity leave plus dependent care support
• Tuition reimbursement and wellness reimbursement
• HSA, FSA, commuter benefits, and employee discount programs

Use of Artificial Intelligence in Talent Acquisition
At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

U.S. EQUAL OPPORTUNITY EMPLOYMENT INFORMATION

Individuals seeking employment at Capco are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Capco’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.