Business Analyst – Product Operations

Primary Services; Houston (TX); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Remote Fridays

Job summary

Primary Services in Houston is seeking a Business Analyst to support product development, marketing, operations, IT and legal teams. This hybrid role offers remote Fridays and requires onsite presence Monday through Thursday in Houston.

You will maintain product execution backlogs, track milestones, coordinate cross-functional deliverables, and prepare status reports for stakeholders, helping initiatives progress from conception to launch.

Qualifications

• Bachelor's degree required.
• 1+ years of experience in business analysis, project coordination, project management, or product implementation.
• Experience tracking projects, maintaining documentation, and coordinating cross-functional deliverables.
• Proficiency in Microsoft Excel, PowerPoint, Word, Outlook, and Visio.
• Experience preparing status reports, tracking project milestones, or supporting business process improvements.
• Familiarity with project management processes, product development workflows, or implementation activities.
• Experience collaborating with business stakeholders and technical teams.
• Knowledge of business process mapping techniques preferred.
• Experience working with technical analysts, developers, or IT teams preferred.
• Energy or electricity industry experience preferred.

Responsibilities

• Maintain product execution backlogs, priority lists, project trackers, and supporting documentation.
• Monitor product implementation activities, approvals, milestones, and outstanding deliverables.
• Coordinate cross-functional activities to support product launches and operational readiness.
• Lead small-to-medium execution initiatives with guidance from senior product and project professionals.
• Track project risks, open questions, dependencies, and action items to support timely resolution.
• Prepare project status reports, meeting materials, and updates for business stakeholders.
• Coordinate documentation updates, translation requests, and reviews of product-related materials.
• Support the preparation and review of customer-facing and regulatory product documentation.
• Assist with post-launch validation to confirm products and services are implemented as intended.
• Organize stakeholder meetings, follow up on deliverables, and maintain project communication records.
• Identify opportunities to improve product execution workflows, documentation, and coordination processes.

Skills

Business analysis

Project coordination

Cross-functional collaboration

Stakeholder communication

Attention to detail

Education

Bachelor's degree

Tools

Excel

PowerPoint

Word

Outlook

Visio

Job description

Build your career with a Fortune 500 energy leader serving more than 8 million customers across North America. Gain hands‑on experience bringing new products and services to market, collaborate with professionals across product development, technology, and business operations, and contribute to initiatives with meaningful customer impact. This hybrid opportunity in Houston, TX, offers remote Fridays and valuable exposure to enterprise‑level product execution.
The Business Analyst will support the coordination, tracking, and execution of new and existing products and services for a major energy organization. Working across Product Development, Marketing, Operations, IT, Legal, and other business functions, this position helps ensure approved initiatives progress efficiently through implementation and launch. The role combines business analysis, project coordination, and hands‑on execution support, making it an excellent opportunity for an early‑career professional looking to develop expertise in product operations and project management.
Responsibilities

• Maintain product execution backlogs, priority lists, project trackers, and supporting documentation.
• Monitor product implementation activities, approvals, milestones, and outstanding deliverables.
• Coordinate cross‑functional activities to support product launches and operational readiness.
• Lead small‑to‑medium execution initiatives with guidance from senior product and project professionals.
• Track project risks, open questions, dependencies, and action items to support timely resolution.
• Prepare project status reports, meeting materials, and updates for business stakeholders.
• Coordinate documentation updates, translation requests, and reviews of product‑related materials.
• Support the preparation and review of customer‑facing and regulatory product documentation.
• Assist with post‑launch validation to confirm products and services are implemented as intended.
• Organize stakeholder meetings, follow up on deliverables, and maintain project communication records.
• Identify opportunities to improve product execution workflows, documentation, and coordination processes.
  

Qualifications

• Bachelor's degree from an accredited four‑year college or university required.
• 1+ years of experience in business analysis, project coordination, project management, or product implementation.
• Experience tracking projects, maintaining documentation, and coordinating cross‑functional deliverables.
• Proficiency in Microsoft Excel, PowerPoint, Word, Outlook, and Visio.
• Experience preparing status reports, tracking project milestones, or supporting business process improvements.
• Familiarity with project management processes, product development workflows, or implementation activities.
• Experience collaborating with business stakeholders and technical teams.
• Knowledge of business process mapping techniques preferred.
• Experience working with technical analysts, developers, or IT teams preferred.
• Energy or electricity industry experience preferred.
• Ability to work onsite in Houston Monday through Thursday, with remote Fridays.