Business Analyst - Payer Escalations

Sentara Health; North Carolina; On-site; USD 76,000 - 116,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Paid Time Off

Tuition Assistance

Student Debt Pay Down

Life Insurance

Disability Insurance

Pet Insurance

Job summary

Sentara Health in Norfolk, VA is seeking a Business Analyst Payer Escalations who will design, produce, and analyze data‑driven reports to support operations and special projects. You will work with SQL, Excel, Power BI, Tableau, and other analytics tools to turn data into actionable insights.

Responsibilities include creating dashboards, monitoring KPIs, ensuring data accuracy, and collaborating with IT and business stakeholders to optimize reporting systems and decision making.

Qualifications

• Bachelor's degree required.
• 3+ years of relevant experience in business analysis, data reporting or analytics.
• Experience with large datasets and multiple databases.
• Knowledge of BI tools, SQL querying, and reporting software.

Responsibilities

• Design, produce, and analyze data-driven reports to support business operations.
• Create dashboards and visualizations for stakeholders and monitor KPIs.
• Collaborate with IT and cross-functional teams to optimize data systems and reporting processes.
• Document data sources, queries, and reporting methodologies.

Skills

SQL

Excel

Power BI

Tableau

Data Analysis

Education

Bachelor's degree

Tools

Tableau

Power BI

Job description

City/State Norfolk, VA

Work Shift

First (Days)

Overview:

The Business Analyst Payer Escalations is responsible for designing, producing, and analyzing data-driven reports to support business operations and special projects. This role involves utilizing various databases, information systems, and analytical tools to monitor, evaluate, and enhance business performance. The Business Analyst also assists in the implementation, maintenance, and optimization of information systems, ensuring data accuracy, accessibility, and usability for decision-making. This role is ideal for an analytically minded professional who enjoys working with data, optimizing reporting systems, and supporting business decision-making through actionable insights.

The Business Analyst is responsible for designing and generating reports, dashboards, and visualizations for business operations. Analyzing trends, patterns, and key performance indicators (KPIs) to provide actionable insights and maintaining data integrity, accuracy, and consistency in reporting.

The incumbent must be able to utilize SQL, Excel, Power BI, Tableau, or other analytics tools to extract and manipulate data; conduct statistical analysis to support data-driven decision-making and translate complex data into concise, easy-to-understand reports for stakeholders.

The Business Analyst must be able to assist in the development, implementation, and optimization of business information systems; maintain data structures, queries, and reporting tools to support business needs; and work closely with IT teams to ensure data availability and system functionality. In addition, the incumbent will be responsible for: documenting business processes, data sources, and reporting methodologies, identifying inefficiencies and opportunities for process improvement, providing recommendations for enhancing data collection, storage, and analysis methods while working closely with cross-functional teams, business stakeholders, and IT to understand reporting needs.

Experience working with large datasets and multiple databases.

Knowledge of business intelligence (BI) tools, SQL querying, and reporting software.

3+ years of relevant experience in business analysis, data reporting, or analytics.

Education

• Bachelor's level degree (Required)

Certification/Licensure

• No specific certification or licensure requirements

Experience

• Experience working with Large Datasets and Multiple Databases
• Knowledge of BI Tools, SQL, querying and reporting software
• 3 + years relevant experience in business analysis, data reporting or analytics

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $76,086.40 - $115,585.60 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reimbursement up to $10,000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down – $10,000

Pet Insurance

Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.