Business Analyst (Part-Time)

Matlen Silver; Durham (NC); Hybrid; USD 60,000 - 90,000; Part time

Benefits offered by this job

Health, vision, and dental insurance

401(k) plan

Job summary

Matlen Silver in Durham, NC is seeking a part-time Business Analyst to elicit, document, and track requirements for changes to business processes, policies, information, and information systems. The role focuses on healthcare-related projects and requires collaboration with internal and external customers.

The ideal candidate will develop requirements, validate with stakeholders, support change readiness, and maintain reporting tools, while ensuring data integrity and regulatory alignment.

Qualifications

• 3+ years of related experience in business analysis or a similar role.
• Experience with requirements elicitation and process mapping.
• Healthcare insurance domain experience is preferred.
• Strong documentation and data analysis skills.

Responsibilities

• Elicit, document and track requirements for changes to business processes, policies, information, and information systems.
• Develop and elicit requirements for projects and prepare business and functional requirements.
• Communicate and validate requirements with stakeholders and SMEs.
• Collaborate with project teams to maintain requirements traceability.
• Support training and change management activities, including communication plans.
• Develop procedures and recommendations for system changes or process improvements.
• Facilitate implementation of changes with management and staff.
• Design customer feedback mechanisms and analyze results to address weaknesses.
• Maintain reporting tools and ensure data integrity and system stability.

Skills

Requirements elicitation

Process mapping

Cross-functional facilitation

Excel/data skills

Documentation

Education

Bachelor's degree or advanced degree

Tools

Excel

Job description

Duration: 12+ months

Job Title: Business Analyst (Durham NC) (Part-Time)

Duration: 12+ months

Location: Durham NC (Hybrid)

***Due to client requirements this role is only open to USC or GC candidates***

Job Summary

• Elicit, document and track requirements for changes to business processes, policies, information, and information systems for intermediate level business problems.
• Develop and elicit requirements for departmental and some corporate projects as requested by internal/external customers; prepare business and functional requirements.
• Communicate and validate requirements with stakeholders and identified SMEs.
• Collaborate with project teams to adhere to solution scope and maintain requirements traceability.
• Support and execute business readiness activities including the communication plan to support changes to technology, processes and people.
• Develop new procedures, specifications for system changes or recommendations for product and/or process changes.
• Facilitate the implementation of changes with management and staff.
• Design customer feedback mechanisms to gather ongoing information about business processes.
• Analyze results and creates plans to address weaknesses.
• Develop and maintain reporting tools for use in measuring business area performance against metrics/industry benchmarks and ensuring data integrity and systems stability in support of operations management.
• Provide timely and accurate access to data, distribute reports and present/explain results to business area supported as well as to other BCBSNC areas.
• Work with trainers to develop training programs that target problem areas.
• Use industry standard analysis techniques such as data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis/or financial ROI modeling for initiatives that are at an intermediate level.
• Support business vendor relationships by documenting business issues, determining project needs, and supporting training as needed.
• Perform peer reviews of less experienced analysts’ work as needed.

Non-Negotiables

• 3-5 years of exp
• Healthcare Insurance experience
• Process mapping
• Requirements elicitation
• Strong Excel/data skills
• Excellent documentation
• Cross-functional facilitation

Hiring Requirements

• Bachelor's degree or advanced degree (where required)
• 3+ years of experience in related field.
• In lieu of degree, 5+ years of experience in related field.

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

Benefits

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)