Business Analyst Manager

Saicon; Omaha (NE); On-site; USD 110,000 - 140,000; Full time

Job summary

Saicon seeks an experienced Lead Business Analyst to guide and develop a high-performing team of analysts in Omaha, NE. You will establish BA standards, own complex requirements, and drive agile ceremonies while aligning with Product Owners and stakeholders.

The role emphasizes strong communication, 8+ years of BA experience including team leadership, and insurance-domain knowledge. Collaboration across business and IT will define and refine requirements, stories, and acceptance criteria.

Qualifications

• 8+ years of business analysis experience, including 2+ years leading BA teams (formal or team-lead capacity).
• Insurance industry experience required, ideally property and casualty (P&C) at a carrier.
• Strong command of Agile methodologies (Scrum, Kanban) and user-story writing with clear acceptance criteria.
• Experience with application lifecycle management tools such as Azure DevOps, JIRA or Rally.
• SQL knowledge for data analysis and requirements validation.
• Excellent oral and written communication skills with all levels of the organization and with outside parties, including vendors.

Responsibilities

• Lead, coach and develop a team of Business Analysts; assign work, review deliverables, conduct one-on-ones and contribute to hiring and performance reviews.
• BA Practice Standards: Establish and maintain consistent business analysis methods, templates and quality standards for requirements, user stories, acceptance criteria, process flows and business rules.
• Requirements Ownership: Personally elicit, analyze and document complex business requirements; translate them into functional and technical specifications and well-formed user stories.
• Agile Delivery: Participate in and support Agile ceremonies (backlog refinement, sprint planning, reviews, retrospectives); help Product Owners refine, prioritize and sequence the backlog.
• Stakeholder Management: Serve as a primary liaison between business teams, SMEs and technology; build strong relationships with business partners at all levels and manage expectations on scope and timelines.
• Process Improvement: Analyze current-state business processes and define improvements to processes and products; assist decision-makers by gathering the information needed for informed decisions.
• Quality Partnership: Work with QA to ensure test cases trace to user-story acceptance criteria; support UAT planning and execution.
• Capacity and Reporting: Monitor team workload, resolve impediments, and report on BA progress and risks to IT leadership.

Skills

Team leadership

BA practice standards

Requirements ownership

Agile delivery

Stakeholder management

Process improvement

Quality partnership

Capacity and reporting

Education

Bachelor's degree in business, information systems or related

Tools

Azure DevOps

JIRA

Rally

SQL

Job description

• Lead, coach and develop a team of Business Analysts; assign work, review deliverables, conduct one-on-ones and contribute to hiring and performance reviews.
• BA Practice Standards: Establish and maintain consistent business analysis methods, templates and quality standards for requirements, user stories, acceptance criteria, process flows and business rules.
• Requirements Ownership: Personally elicit, analyze and document complex business requirements; translate them into functional and technical specifications and well-formed user stories.
• Agile Delivery: Participate in and support Agile ceremonies (backlog refinement, sprint planning, reviews, retrospectives); help Product Owners refine, prioritize and sequence the backlog.
• Stakeholder Management: Serve as a primary liaison between business teams, SMEs and technology; build strong relationships with business partners at all levels and manage expectations on scope and timelines.
• Process Improvement: Analyze current-state business processes and define improvements to processes and products; assist decision-makers by gathering the information needed for informed decisions.
• Quality Partnership: Work with QA to ensure test cases trace to user-story acceptance criteria; support UAT planning and execution.
• Capacity and Reporting: Monitor team workload, resolve impediments, and report on BA progress and risks to IT leadership.

Key Responsibilities

Team Leadership:

• Lead, coach and develop a team of Business Analysts; assign work, review deliverables, conduct one-on-ones and contribute to hiring and performance reviews.
• BA Practice Standards: Establish and maintain consistent business analysis methods, templates and quality standards for requirements, user stories, acceptance criteria, process flows and business rules.
• Requirements Ownership: Personally elicit, analyze and document complex business requirements; translate them into functional and technical specifications and well-formed user stories.
• Agile Delivery: Participate in and support Agile ceremonies (backlog refinement, sprint planning, reviews, retrospectives); help Product Owners refine, prioritize and sequence the backlog.
• Stakeholder Management: Serve as a primary liaison between business teams, SMEs and technology; build strong relationships with business partners at all levels and manage expectations on scope and timelines.
• Process Improvement: Analyze current-state business processes and define improvements to processes and products; assist decision-makers by gathering the information needed for informed decisions.
• Quality Partnership: Work with QA to ensure test cases trace to user-story acceptance criteria; support UAT planning and execution.
• Capacity and Reporting: Monitor team workload, resolve impediments, and report on BA progress and risks to IT leadership.

Required Qualifications

• Bachelor's degree in business, information systems or a related field, or equivalent experience
• 8+ years of business analysis experience, including 2+ years leading or mentoring BA teams (formal or team-lead capacity)
• Insurance industry experience required, ideally property and casualty (P&C) at a carrier
• Working knowledge of insurance products, coverages, rating schemes, policy forms and endorsements
• Strong command of Agile methodologies (Scrum, Kanban) and user-story writing with clear acceptance criteria
• Experience with application lifecycle management tools such as Azure DevOps, JIRA or Rally
• SQL knowledge for data analysis and requirements validation
• Excellent oral and written communication skills with all levels of the organization and with outside parties, including vendors

Preferred Qualifications

• Experience with insurance core platforms (e.g., Guidewire PolicyCenter/ClaimCenter/BillingCenter)
• CBAP, CCBA, PMI-PBA or Agile certifications (CSPO, SAFe)
• Background in commercial lines, specialty or reinsurance
• Prior experience in project management or Product Owner roles