Business Analyst III

100 Horizon Healthcare Services, Inc; Newark (NJ); On-site; USD 87,000 - 119,000; Full time

Job summary

Horizon Blue Cross Blue Shield of New Jersey seeks a senior analyst to conduct research and root cause analysis for operational deficiencies, recommending new processes to improve performance. This role operates with guidance only in the most complex situations.

You will partner with Legal, Compliance, Privacy, Operations, IT and business teams to interpret requirements, develop scope, translate requirements into technical specs, and lead UAT and audit preparation.

Qualifications

• Education/Experience: High School Diploma/GED required. Bachelor degree preferred or relevant experience in lieu of degree.
• Knowledge: Healthcare industry knowledge; Project Management methodologies.
• Travel: Some office travel required.

Responsibilities

• Analyze regulatory materials, guidance and EOB requirements to understand mandates.
• Partner with Legal, Compliance, Privacy, Operations, IT and business teams to interpret requirements.
• Develop the Initiative Request Form (IRF) and HLBC scope with the BSA to support the High-Level Business Case.
• Ensure Compliance is engaged at the appropriate level.
• Translate business requirements and assist IT with technical specifications.
• Develop data-driven solutions to increase efficiency.
• Lead or participate in project workgroups and deliver presentations.
• Conduct User Acceptance Testing (UAT) for projects, implementations and fixes.
• Prepare materials for audits and review findings for accuracy.

Skills

Healthcare industry knowledge

Project management methodologies

Analytical thinking

Education

High School Diploma/GED

Bachelor's degree preferred

Job description

Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds.

About the Role

Responsible for conducting research and root cause analysis for customers with the goal of recommending and implementing new processes and solutions to operational deficiencies. Resolves issues and improves operational performance on a cross-functional/departmental basis. This is a senior level position working independently with guidance only in the most complex situations.

What You’ll Do

• Analyze regulatory materials, guidance, communications, and correspondence to understand assigned mandate and EOB requirements.
• Serve as the subject matter expert for assigned mandates and partner with Legal, Compliance, Privacy, Operations, IT, and business teams to interpret requirements.
• Partner with the assigned Business Systems Analyst (BSA) to develop the Initiative Request Form (IRF) and project scope summary, ensuring mandate requirements, compliance considerations, and impacted business areas are accurately represented to support development of the High-Level Business Case (HLBC).
• Ensure Compliance is engaged at the appropriate level (stakeholder, approver, etc.).
• Translate business requirements and assist IT with the development of technical specifications.
• Develop solutions based on data analysis to increase business efficiency.
• Lead or participate in internal and external project workgroup(s) and presentations.
• Conduct User Acceptance Testing (UAT) for projects, implementations, system fixes and enhancements, etc.
• Prepare materials for internal and external audit activities; review audit findings/reports for accuracy and completeness.
• If appropriate, formulate rebuttal and/or corrective action steps.
• May coach/mentor less experienced staff, assist in on-boarding of new staff and/or distribute and follow-up on work assignments.
• Perform other relevant tasks as assigned by management.

What You Bring

• Education/Experience: High School Diploma/GED required. Bachelor degree preferred or relevant experience in lieu of degree. Minimum of seven (7) years' experience in an operational role, or analytical role.
• Knowledge: Knowledge of Healthcare industry required. Knowledge of Project Management methodologies. May require knowledge of Horizon Blue Cross Blue Shields products and services. May require working knowledge of division operating plan and Horizon operating model.
• Travel: Some office travel required.

Why Horizon?

At Horizon, you’ll do meaningful work that directly improves lives—while being supported by a mission‑driven organization that values expertise, collaboration, and growth. We believe that when our people thrive, our communities do too. If you are passionate about making an impact, we’d love to hear from you!

Salary Range:

Salary Range: $87,300 - $119,070 This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:

• Comprehensive health benefits (Medical/Dental/Vision)
• Retirement Plans
• Generous PTO
• Incentive Plans
• Wellness Programs
• Paid Volunteer Time Off
• Tuition Reimbursement

Disclaimer: Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware.

This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law.

Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.

About Us

We are the leading health insurer in New Jersey, trusted by generations of families and businesses. We are dedicated to enriching the lives and health of our members and the New Jersey communities we serve, because we live and work here too.

Our Mission

We empower our members to achieve their best health.

Our Vision

We are New Jersey’s health solutions leader driving innovations that improve health care quality, affordability and member experience in the markets we serve.