Business Analyst II — Systems & Process Improvement

L.A. Care; Lancaster (CA); On-site; USD 77,000 - 124,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Tuition Reimbursement

Retirement Plans

Medical, Dental and Vision

Wellness Program

Job summary

L.A. Care Health Plan in Los Angeles, CA seeks a Business Analyst II to partner with business units on strategy, roadmaps, and process improvements. You will analyze data, document requirements, and drive initiatives that reduce risks and improve efficiency across departments.

The role emphasizes collaboration with internal and external customers, leadership in project tasks, and the ability to translate complex concepts into actionable plans. Bachelor’s degree required; Master’s preferred.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• At least 3 years of data analysis experience in health/managed care.
• Strong ability to document scope and project tasks clearly.
• Proven process improvement and data management skills.
• Excellent verbal and written communication with stakeholders.

Responsibilities

• Participate in multiple projects; manage scope and schedules.
• Ensure data validity and drive process improvements.
• Develop business solutions and document requirements (BRDs).
• Lead meetings; present findings to senior management and stakeholders.
• Collaborate cross-functionally to align with business strategies.

Skills

Data analysis

Process improvement

Documentation

Communication

Problem solving

MS Office

Database management

Stakeholder management

Education

Bachelor's Degree

Master's Degree

Tools

BRDs

PowerPoint

Visio

Email

Job description

L.A. Care Health Plan in Los Angeles, CA seeks a Business Analyst II to partner with business units on strategy, roadmaps, and process improvements. You will analyze data, document requirements, and drive initiatives that reduce risks and improve efficiency across departments.

The role emphasizes collaboration with internal and external customers, leadership in project tasks, and the ability to translate complex concepts into actionable plans. Bachelor’s degree required; Master’s preferred.