Business Analyst II

Old National Bank; Minnesota; On-site; USD 77,900 - 153,000; Full time

Job summary

Old National Bank is looking for a Business Analyst to support complex technical initiatives in Minnesota. The role requires over 5 years of experience in technical analysis and delivery, with a focus on the financial services sector.

Responsibilities include aligning project delivery, documenting requirements, and ensuring technical solutions meet usability and security standards. A bachelor's degree in a related field is necessary, along with strong skills in Jira and Confluence.

Qualifications

• 5+ years in technical BA, solution analysis, and/or technical delivery.
• Experience supporting complex initiatives within regulated industries.
• Strong communication skills with ability to translate technical concepts.

Responsibilities

• Drive delivery alignment for complex initiatives.
• Elicit and analyze business and technical requirements.
• Serve as technical liaison between business and technical teams.

Skills

Technical analysis

Solution design

Project management

Communication skills

Data analysis

Education

Bachelor's degree in Computer Information Systems, Computer Science, Engineering, or equivalent

Tools

Jira

Confluence

API analysis tools

Job description

About Old National Bank

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse rooted in the communities we serve. We are committed to social responsibility and investing in our communities through volunteering and charitable giving.

Key Accountabilities

Key Accountability #1: Define & Deliver Solutions

• Actively drive delivery alignment for complex, multi‑team initiatives by coordinating technical sequencing, cross‑team dependencies, and decision points to ensure solutions are built, integrated, and delivered as intended.
• Lead and design end‑to‑end business systems and project deliverables for Wealth Management initiatives, ensuring artifacts are created, maintained, and traceable from intake through implementation.
• Elicit, analyze, and document business and technical requirements, including epics, features, user stories, acceptance criteria, non‑functional requirements, and implementation requirements.
• Partner with business owners and product managers to translate user journeys, wireframes, design system standards, and usability considerations into epics, user stories, acceptance criteria, and technical requirements for digital channels.
• Ensure digital solutions meet usability, accessibility, performance, and security expectations across web and mobile platforms (as applicable to the initiative).
• Produce high‑quality technical specifications and supporting documentation needed for build and integration, including user stories, file transfers, interface/API requirements, request/response mapping, data models, workflow definitions, and dependency management.
• Develop, document, and maintain test artifacts, including test scripts, validation scenarios, test data requirements, and support for system and user acceptance testing.
• Partner with solution architects and engineering teams to define solution approaches, integration patterns, system interactions, and design tradeoffs, ensuring alignment between business intent and technical implementation.
• Exercise independent judgment, lead complex initiatives with minimal direction, and facilitate working sessions to drive decisions, resolve ambiguity, and progress delivery.
• Manage multiple initiatives concurrently with transparent communication to leadership.

Key Accountability #2: Analyze, Troubleshoot & Improve

• Analyze and document data flows across systems, including source‑to‑target mappings, data lineage expectations (as applicable), transformation logic, and data quality rules.
• Analyze and document data and integration patterns that support digital experiences, including client interactions, digital workflows, and front‑end to back‑end data exchange.
• Produce current‑state and future‑state diagrams for high‑level architecture, data flows and integrations to support solution design and stakeholder alignment.
• Partner with data and platform teams to define data requirements for operations, reporting, and analytics.
• Research and resolve production issues by identifying root causes across applications, APIs, integrations, and data pipelines.
• Lead process and solution improvements to increase reliability, efficiency, and user experience.

Key Accountability #3: Align Stakeholders & Partners

• Serve as technical liaison between business, vendor and technical teams.
• Provide clear project and solution status updates including risks and dependencies.
• Drive alignment on scope, priorities, and key tradeoffs; surface decisions needed and ensure outcomes are documented and socialized.
• Partner with product and delivery leads to manage requirements changes, clarify impacts (cost, timeline, risk), and maintain end‑to‑end traceability.
• Mentor junior analysts on technical analysis, solution design, and documentation standards.

Key Competencies for Position

• Promotes Change — Actively seeks information to understand the rationale, implications, and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change.
• Strategy in Action — Breaks down larger goals into smaller achievable goals and communicates how they are contributing to the broader goal. Actively seeks to understand factors and trends that may influence role. Anticipates risks and develops contingency plans to manage risks.
• Compelling Communication — Effectively and transparently shares information and ideas with others. Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain.
• Makes Decisions & Solves Problems — Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time.
• Delights Clients — Passionately serves internal/external clients with excellence. Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction.
• Personifies ONB Culture — Consistently demonstrates Old National's culture and values in daily interactions.

Qualifications and Education Requirements

• 5+ years in technical BA, solution analysis, and/or technical delivery.
• Experience supporting complex initiatives within regulated industries, with preference for financial services domains such as wealth management, banking, brokerage, trust, RIA, or advisory platforms.
• 2+ years' experience with Jira and Confluence.
• Experience with API analysis, application architecture, data analysis, and integrations supporting digital (web and mobile) platforms.
• Demonstrated experience producing BA delivery artifacts (requirements, epics, user stories, acceptance criteria, and test scripts) for technical implementations involving APIs, integrations, data flows and digital channel enhancements.
• Strong communication skills with ability to translate technical concepts.
• Bachelor's degree in Computer Information Systems, Computer Science, Engineering, or equivalent experience.

Preferred Experience

• Experience with administration/configuration of branch technologies (Aperio, Connected Teller, Fiserv) and Digital Banking platforms (Candescent, Bottomline, Terrafina).
• Experience supporting digital platforms such as web and mobile applications, online portals, or client‑facing SaaS solutions.
• Familiarity with accessibility, usability, and performance considerations for digital channels.
• Demonstrated ability to use approved AI tools as part of daily work practices to improve speed and quality of analysis and documentation, with strong validation and accountability.

Salary Range

The salary range for this position is $77,900.00/yr - $153,000.00/yr plus bonus. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.