Business Analyst Associate

Medline; Chicago (IL); On-site; USD 54,000 - 81,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP seeks a multifaceted analyst in the Distributed Products Division to research and resolve vendor chargeback disputes and uncover efficiency gains across the division. The role emphasizes detailed review of dispute files, adherence to internal processes, and spotting opportunities for cost reduction.

You will interact with vendors, sales teams, GPOs, and other stakeholders to identify issues, determine responsible parties, and drive improvements while managing demanding

Qualifications

• Bachelor’s degree required.
• Proficient in Excel with data manipulation, lookups (VLOOKUP/XLOOKUP) and pivot tables.
• Strong quantitative, analytical and problem solving abilities to identify root causes.

Responsibilities

• Research, analysis, reporting and optimization of the division’s vendor chargebacks.
• Collaborate with vendors, sales reps, GPOs and other stakeholders to resolve disputes and modify the chargebacks system as needed.
• Perform root cause analysis and recommend best practices to the business and vendor partners.
• Lead sessions with vendors to gather requirements and manage distributor/vendor partnerships.
• Investigate issues affecting chargebacks, including customer identification, eligibility lists, pricing, and acquisition costs.
• Collaborate cross-functionally to identify improvements reducing risk and increasing efficiency.
• Manage workload to meet tight deadlines under pressure.

Skills

Excel

Analytical thinking

Data analysis

Education

Bachelor's degree

Business / SCM / Operations mgmt degree

Tools

SAP

Power Query

Copilot

Job description

Job Summary

This position is a multi-faceted analytical role within the Distributed Products Division. Primarily, this role is charged with researching and resolving vendor chargeback disputes, with added emphasis on identifying opportunities for efficiency improvement and cost savings across the division. This will be achieved through a detailed review of vendor chargeback dispute files, a thorough understanding and commitment to internal processes, and an eye for identifying areas of opportunity.

Job Description

MAJOR RESPONSIBILITIES

• Responsible for research, analysis, reporting and optimization of the division’s vendor chargebacks.
• Collaborate with vendors, sales reps, group purchasing organizations, and other stakeholders, in order to identify issues, determine financially responsible party, disposition chargeback disputes, and make changes to our chargebacks system where applicable.
• Participate in root cause analysis to recommend best practices to the business as well as our participating vendor partners.
• Lead sessions with vendors to elicit business requirements and build/maintain the distributor/vendor partnership.
• Conduct detailed investigations into various issues that may affect chargebacks, including but not limited to, customer identification, contracted customer eligibility lists, contracted item pricing, and Medline acquisition costs.
• Work cross-functionally to identify improvements which decrease risk and improve efficiency.
• Ability to operate well under pressure and independently manage workload to maintain strict deadlines.

MINIMUM JOB REQUIREMENTS

• Education: Bachelor's degree.
• Certification / Licensure: None.
• Work Experience: None.
• Knowledge / Skills / Abilities: Intermediate level skill in Microsoft Excel (for example: using SUM function, LEFT function, formulas, data manipulation, VLOOKUP, XLOOKUP, pivot tables and concatenate cells. Advanced quantitative, analytical and problem solving skills and demonstrated ability to analyze reports to identify problems and the root cause of variances and develop suggested corrective action.

PREFERRED JOB REQUIREMENTS

• Education: Bachelor's degree in Business, Supply Chain Management, Operations Management, or related field.
• Certification / Licensure: None.
• Work Experience: None.
• Knowledge / Skills / Abilities: Experience with SAP. Customer service experience. Experience manipulating large sets of data for analysis using advanced features like Power Query. Leverage AI tools like Copilot to automate tasks or enhance your productivity.

BENEFITS

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
• For a more comprehensive list of our benefits please click here.
• We're dedicated to creating a Medline where everyone feels they belong and can grow their career.
• We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
• Explore our Belonging page here.
• Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization.
• Medline will not pay less than the applicable minimum wage or salary threshold.
• This role is bonus and/or incentive eligible.

The anticipated salary range for this position: $54,000.00 - $81,000.00 Annual. The actual salary will vary based on applicant's location, education, experience, skills, and abilities.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time.

If you're a self-starter, eager to grow your career within a high-performing environment, this is the place for you.

Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories.

To learn more about how Medline makes healthcare run better, visit www.medline.com.