Business Analyst-Administrative Technology

Texas Southmost College; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Texas Southmost College seeks a data-driven Administrative Technology professional to develop dashboards, interpret key data sets, and deliver insights for growth and process improvements. The role collaborates across departments to enhance decision-making and automate workflows, while supporting technical operations and reporting.

The candidate will maintain departmental systems, produce regular reports, and contribute to strategic initiatives aligned with the College’s goals.

Qualifications

• Develop dashboards to collect data-backed insights.
• Interpret key business data sets.
• Deliver insights on growth, optimization, and improvements.
• Support BI strategies with quantitative analysis.
• Work cross-departmentally on data-driven strategies that improve processes.

Responsibilities

• Develop and deploy administrative dashboards to collect data-backed insights.
• Interpret key business data sets and present findings to leadership.
• Deliver insights on growth, optimization, and improvements across departments.
• Maintain and test department systems and ensure correct setup; provide tech support as needed.
• Publish regular department reports (weekly, monthly, quarterly) and drive data-driven decisions.

Skills

Dashboard development

Data analysis

Business insights

Cross-functional collaboration

Technical support

Tools

SQL

Excel

Power BI

Tableau

Job description

Job Summary

Assists in the planning, documentation, process documentation and implementation of a wide variety of activities, projects, and programs to meet the diverse needs and interests of the college community, enhance their collegiate experience outside the classroom, and promote a sense of community at Texas Southmost College

Essential Duties And Responsibilities

• Develop and deploy administrative dashboards to collect data-backed insights.
• Interpret key business data sets.
• Deliver insights on potential areas of growth, optimization, and improvements.
• Support business intelligence strategies with quantitative analysis.
• Work cross-departmentally on data-driven strategies that improve business processes and decision-making.
• Manage data requests, analyze results, and present findings to leadership.
• Maintain and test various department system software to ensure correct setup.
• Manage daily technology processes for the department.
• Provide technical support to department team members and resolve issues quickly.
• Maintain a working knowledge of all technology used in the department.
• Develop identified process improvements, automation, and efficiencies.
• Prepare and publish weekly, monthly, and quarterly department reports.
• Collaborate with various business functions to ensure project requirements are met.
• Support the team as a backup for specialized functions.
• Participate in the process for systematic review and evaluation of the Administrative Technology functional area per the model adopted by the College, including the development and monitoring of outcomes and plans of action for improvement based on the assessment of those outcomes and plans.
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite.
• Working hours may include evenings, holidays or weekends depending on deadline requirements and special events.
• Completes duties and responsibilities in compliance with college standards, policies, and guidelines.
• Uses interpersonal skills and makes sound judgments to decide how duties and responsibilities are completed between coworkers, the supervisory chain, faculty, staff, students, and customers.
• Supports the values and institutional goals as defined in the College’s Strategic Plan.
• Promotes positive morale and teamwork within the department and provides exceptional customer service to students, faculty, and community.
• Serves on committees as appropriate and as appointed by supervisor.
• Complete all required training and professional development sessions sponsored by Texas Southmost College ( TSC ).
• Performs other duties as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.