Business Analyst 3 - Richmond, VA

Yakshna Solutions, Inc.; Herndon (VA); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Dental insurance

Vision insurance

Paid time off

Professional development assistance

Job summary

A technology solutions provider in Virginia is seeking a Business Analyst 3 to manage IT infrastructure. Candidates must have 5+ years in help desk support and networking experience, with a strong preference for those with cybersecurity skills. This role involves system provisioning, maintenance, and tier III support. The salary is competitive at $90-95K with benefits. Candidates must be US citizens or green card holders.

Qualifications

• 5 years of experience in help desk support, customer service, and desktop/server applications.
• 3 years of experience in general networking, hands-on with network equipment.
• 2 years of experience in Cybersecurity is highly desired.

Responsibilities

• Provisioning, installation, configuration, and maintenance of computer hardware and software.
• Ensure that systems adhere to policies and standards.
• Perform regular security monitoring and daily backup operations.
• Provide Tier III support and troubleshoot issues.

Skills

Help desk support

Customer service

Desktop/laptop/server hardware

Networking experience

Virtualization

Backup and recovery

MS Office

Cybersecurity

Database support

Audio/Video support

Job description

We strive to attract and retain the brightest people and offer different job experiences with a full range of challenges and rewards.

We help companies realize and implement IT solutions strategically. Yakshna Solutions supports our client’s mission and goals by sharing our know-how, skills and knowledge. We take pride in being an equal opportunity employer.

Working with Yakshna gives you the opportunity to develop your knowledge, skills, and abilities. Additionally, you can build a network of peers, mentors and advance your career! We offer exciting opportunities to work with leading industry experts, business consultants and IT specialists across large government and private sector companies. We recognize the crucial importance of each individual to our success and offer competitive compensation, comprehensive benefits and innovative training.

Opportunities here exist across many services and across many US states. Don’t forget to refer your friends to earn cash for qualified referrals! Based on your relevant profile and our current requirements, our recruitment team will contact you as soon as possible.

Open Jobs

Dec 15 2025

Job ID: 77

Job Title: Business Analyst 3

Yakshna Solutions, Inc (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman‑owned small business enterprise, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality, and cost‑effective IT business solutions and services.

We offer a competitive benefits package that includes the following: 401(k), health, dental, and vision insurance, Life insurance, short‑term and long‑term disability insurance, paid time off, training, and professional development assistance.

Virginia Department of Transportation (VDOT) is seeking an Infrastructure Solutions Architect to support their Richmond office. This position is onsite that will require 5 days in office.

Job Responsibilities

• Responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure.
• This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to Commonwealth policies, standards, and guidelines.
• Responsibilities include systems administration, engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations and regular file archival and purge as necessary. Create, change, and delete user accounts per request.
• Provide Tier III/other support per request from various constituencies. Investigate and troubleshooting issues.
• Diagnose and recover from hardware or software failures.
• Coordinate and communicate with impacted constituencies.
• Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications for project or operational needs.
• Maintain operational, configuration, or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

Required skills and experience

• 5 years of experience in help desk support, customer service, desktop/laptop/server hardware, and desktop/server applications
• 3 years of experience in general networking, hands‑on with network equipment, virtualization, backup and recovery, MS Office.
• 2 years of experience in Cybersecurity (Highly desired)
• General Database and Audio Video Support experience (nice to have, but not required)

$90‑95 K/A with benefits

Location: South Chesterfield, VA

US Citizenship/Green card required, No C2C-W-2 Only

YSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.