Business Analyst

Berkshire Hathaway GUARD Insurance Companies; Wilkes-Barre (Luzerne County); Hybrid; USD 57,304 - 132,706; Full time

Benefits offered by this job

Hybrid schedule

Predictable hours

Competitive pay & PTO

Medical, dental & vision starting day

401(k) & tuition reimbursement

Job summary

Berkshire Hathaway GUARD Insurance Companies is seeking a detail-oriented Business Analyst to bridge business needs and technology solutions, supporting the evolution of our externally facing portal. You will drive data-informed decision-making, document requirements, and ensure usability, scalability, reliability, and performance across projects.

The role collaborates with IT, product, operations, and finance to deliver dashboards, reports, and KPIs, while guiding UAT and ensuring alignment

Qualifications

• Exceptional communication (oral, written, and presentation) skills with a Get it Done attitude and ability to engage, influence, and inspire partners to drive collaboration.
• High organization, initiative, accountability and ability to manage multiple priorities in a fast-paced delivery environment.
• Proactive, self-starter with balance of technical knowledge and insurance business acumen.
• Experience launching software or services with development teams; prototyping and iterative development; understanding Agile principles.
• Strong understanding of business process modeling, data analysis, and requirements gathering.
• 4+ years in a business analyst role or relevant experience.
• Proficiency in Excel, SQL and BI platforms (Power BI, Azure DevOps) is a plus.

Responsibilities

• Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and workflows.
• Translate business needs into functional specifications and user stories.
• Conduct gap analysis and identify areas for process improvement and optimization.
• Support project planning, execution, and delivery with IT, product, operations, and finance.
• Develop and maintain dashboards, reports, and KPIs to monitor business performance.
• Facilitate meetings, workshops, and presentations to communicate findings and recommendations.
• Assist in user acceptance testing (UAT) and ensure solutions meet business expectations.

Skills

Communication

Organization

Agile principles

Data analysis

Excel

SQL

Power BI

Azure DevOps

Tools

SQL

Power BI

Azure DevOps

Excel

Job description

Overview

Good things are happening at Berkshire Hathaway GUARD Insurance Companies —an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

We are seeking a detail‑oriented and strategic Business Analyst to join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology solutions, driving data‑informed decision‑making, and supporting the successful delivery of projects across the organization. This role will be pivotal in driving our externally facing portal’s evolution, ensuring usability, scalability, reliability, and performance.

Key Responsibilities

• Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and workflows.
• Translate business needs into functional specifications and user stories.
• Conduct gap analysis and identify areas for process improvement and optimization.
• Support project planning, execution, and delivery by working closely with cross‑functional teams including IT, product, operations, and finance.
• Develop and maintain dashboards, reports, and KPIs to monitor business performance.
• Facilitate meetings, workshops, and presentations to communicate findings and recommendations.
• Assist in user acceptance testing (UAT) and ensure solutions meet business expectations.

Qualifications

• Exceptional Communication (Oral, Written, and Presentation) skills amplified by a “Get it Done” attitude supported through the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
• High degree of organization, individual initiative, personal accountability and comfort in working in a high paced delivery environment and the ability to manage multiple competing priorities and deadlines effectively.
• Proactive, self‑starter with the balance of technical knowledge and insurance business acumen is required.
• Established background in launching software or services in partnership with development teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles is a plus.
• Strong understanding of business process modeling, data analysis, and requirements gathering.
• 4+ years of experience in a business analyst role or relevant experience.
• Proficiency in tools such as Microsoft Excel, SQL and business intelligence platforms (e.g. Power BI, Azure DevOp) is a plus.

Salary Range $57,304.80-$132,706.20

In accordance with applicable pay transparency laws, this range represents a good‑faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of any of our office locations, including: Parsippany, NJ; Conshohocken, PA; Wilkes ‑ Barre, PA; and Alpharetta, GA.

• Applicants must be authorized to work in the U.S. without current or future sponsorship.