Business Analyst

Pointwest-North America; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Job summary

Pointwest-North America, located in Washington, DC, is seeking candidates to manage workloads effectively and perform under pressure. The role involves reviewing medical records and crafting appeals for insurers, while also conducting data analysis and leading special projects.

The ideal candidates will have either an MA degree or 2+ years of relevant experience, strong attention to detail, and proficiency in Microsoft Office. Creative problem-solving and excellent organizational skills are key to success in this position.

Qualifications

• Either an MA or 2+ years of relevant work experience.
• GPA of 3.0 or higher.
• Highly attentive to detail.
• Excellent organizational and time-management skills.
• Clear, concise, and logical writing style.
• Project management skills.
• Creative problem-solver.
• Advanced knowledge of Microsoft Office, including PowerPoint, Word, and Excel (must-know Pivot Tables).

Responsibilities

• Manage workload and perform under pressure.
• Review medical records and submit well-written appeals.
• Follow up on submitted appeals via telephone.
• Navigate various computer systems for information.
• Analyze and interpret data.
• Prepare reports and presentations.
• Lead special projects.

Skills

Attention to detail

Organizational skills

Time-management skills

Project management

Problem-solving

Microsoft Office - Excel

Microsoft Office - PowerPoint

Microsoft Office - Word

Education

MA or 2+ years of relevant work experience

GPA of 3.0 or higher

Tools

Tableau

Stata

R

Microsoft Access

Job description

Role Description

Candidates will have to manage their workload, perform under pressure, and work well with the rest of the team.

• Quickly and efficiently review medical records and submit well‑written appeals to health insurers and governmental payers.
• Be comfortable, skilled, assertive, cordial, and professional on the telephone to follow up on submitted appeals.
• Navigate through various computer systems and applications to find information.

About Insurance Claims

• Analyze and interpret quantitative and qualitative data.
• Prepare written reports and oral presentations for current and prospective clients.
• Lead the implementation of special projects as needed.

Required Qualifications

• Either an MA or 2+ years of relevant work experience.
• GPA of 3.0 or higher.
• Highly attentive to detail.
• Excellent organizational and time‑management skills.
• Clear, concise, and logical writing style.
• Project management skills.
• Creative problem‑solver.
• Advanced knowledge of Microsoft Office, including PowerPoint, Word, and Excel (must‑know Pivot Tables).

Preferred Qualifications

• Prior experience in a clinical setting (e.g., hospital, doctor’s office, outpatient facility) or in a business/financial setting (e.g., bank, brokerage, accounting, or consulting firm).
• Knowledge of data analysis and visualization tools (e.g., Tableau, Stata, R, Microsoft Access).