Business Analyst

Insight Global; Seattle (WA); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Insight Global is seeking an experienced Business Analyst to support enterprise technology initiatives in a governmental environment. The role focuses on gathering and validating requirements for a new case management solution, facilitating discovery sessions, and documenting detailed business requirements and user stories.

You will collaborate with stakeholders across disciplines, identify automation opportunities, drive change management activities, and work with technical teams in Azure

Qualifikationen

• 5+ years of experience as a Business Analyst supporting enterprise technology initiatives.
• Experience in Public Sector or Government environments.
• Experience with application modernization and case management systems.
• Strong requirements gathering, analysis, and documentation skills.
• Experience writing user stories, acceptance criteria, and functional requirements.
• Hands-on experience with Azure DevOps for backlog management and requirements tracking.
• Ability to facilitate stakeholder meetings across diverse business groups.
• Excellent written and verbal communication; experience supporting change management.

Aufgaben

• Partner with stakeholders to understand objectives, processes, and system needs.
• Gather, document, and validate requirements for a new case management solution.
• Facilitate interviews and discovery sessions to define current and future state needs.
• Create process flows, user stories, acceptance criteria, and business requirements.
• Identify automation opportunities and future-state capabilities within the system.
• Support change management and user adoption activities.
• Develop training materials and project artifacts; manage risks and dependencies.
• Collaborate with technical teams and product owners within Azure DevOps to manage requirements and backlogs.
• Participate in solution evaluation, system selection, and recommendations.
• Conduct feasibility studies, risk assessments, and business impact analyses.
• Support testing activities including UAT and test case validation.
• Assist with data collection, mapping, and data management related to modernization.

Kenntnisse

Requirements gathering

Business process analysis

Documentation

Stakeholder facilitation

Communication

Backlog management

Tools

Azure DevOps

Jobbeschreibung

Job Description

• Partner with business stakeholders to understand strategic objectives, business processes, operational challenges, and system requirements.
• Gather, analyze, document, and validate business and functional requirements for a new case management solution.
• Facilitate stakeholder interviews, workshops, and discovery sessions to define current-state processes and future-state business needs.
• Create detailed process flows, user stories, acceptance criteria, use cases, and business requirements documentation.
• Lead efforts to identify automation opportunities, process improvements, and future-state capabilities within the new system.
• Support change management initiatives by assessing organizational impacts, facilitating stakeholder readiness activities, and driving user adoption.
• Develop and maintain process documentation, workflows, training materials, and other project artifacts.
• Work closely with technical teams, product owners, and business stakeholders within Azure DevOps to manage -requirements, user stories, and project backlogs.
• Participate in solution evaluation, system selection, and recommendations for business process improvements.
• Conduct feasibility studies, risk assessments, and business impact analyses.
• Support testing activities, including test planning, user acceptance testing (UAT), test case validation, and verification of business outcomes.
• Assist with data collection, data mapping, and data management activities related to the system modernization effort.
• Review project deliverables to ensure alignment with business objectives and organizational priorities.
• Communicate project status, risks, dependencies, and recommendations to stakeholders and leadership as needed.

Skills and Requirements

• 5+ years of experience as a Business Analyst supporting enterprise technology initiatives.
• Previous experience working within a Public Sector or Government environment.
• Experience supporting application modernization, digital transformation, or case management system implementations.
• Strong requirements gathering, business process analysis, and documentation skills.
• Experience writing user stories, acceptance criteria, and functional requirements.
• Hands-on experience with Azure DevOps for backlog management and requirements tracking.
• Experience facilitating stakeholder meetings and working across diverse business groups.
• Strong written and verbal communication skills.
• Experience supporting change management and end-user adoption activities.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].