BUSINESS ANALYST

FirstBank; San Juan (PR); On-site; USD 60,000 - 85,000; Full time

Job summary

FirstBank PR is seeking a Business Analyst to support financial, budgeting, and operational management for the Marketing & Corporate Communications Department. You will provide accrual management, budgeting support, and variance analysis to help ensure accuracy and informed decision-making.

You will collaborate with Marketing, Finance, Accounts Payable, agencies, vendors, and business units to ensure timely financial processes and reliable data across the organization.

Qualifications

• Accrual management experience
• Financial analysis and variance reporting
• Budget planning and forecasting support
• Data management and reporting
• Stakeholder relationship management

Responsibilities

• Prepare, consolidate, and submit monthly accruals across all business lines.
• Analyze outstanding expenses and ensure timely accruals.
• Develop financial models, forecasts, and reporting to support decisions.
• Prepare recurring and ad hoc financial and operational reports.
• Serve as the financial liaison between Marketing, Finance, and vendors.

Skills

Accrual Management

Financial Analysis

Budgeting

Data Management

Stakeholder Management

Education

Bachelor's degree in finance, accounting, or business administration

Job description

At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

A Brief Overview

The Business Analyst is responsible for supporting the financial, budgeting, and operational management of the Marketing & Corporate Communications Department. This role provides financial analysis, budget control, accrual management, invoice validation, variance reporting, and budgeting support to ensure financial accuracy, operational efficiency, compliance with internal controls, and informed decision‑making.

The Business Analyst serves as a key liaison between Marketing, Finance, Accounts Payable, agencies, vendors, and business units, ensuring timely execution of financial processes and maintaining the integrity of financial and operational data.

What You’ll Need to Succeed

Accrual Management

• Prepare, consolidate, and submit monthly accruals across all business lines.
• Analyze outstanding expenses pending invoices from agencies and vendors.
• Maintain and update accrual schedules and support documentation required by
• Finance and Accounts Payable.
• Coordinate accrual information gathering with marketing managers, business partners, agencies, and suppliers.
• Monitor deadlines and ensure timely submission of monthly accruals.
• Perform comparative analyses between accruals, historical spending, and processed invoices.
• Maintain audit‑ready documentation supporting accrual balances and financial
• Audit and validate invoices received from agencies and vendors.
• Verify the accuracy and completeness of submitted billing documentation.
• Coordinate invoice processing with Accounts Payable.
• Maintain updated records of marketing expenditures and invoice status.
• Resolve billing discrepancies and respond to inquiries related to payments and expense tracking.
• Manage information uploads and approvals within corporate financial systems.
• Ensure compliance with company procurement and payment policies.

Financial Analysis & Variance Reporting

• Perform monthly and year‑to‑date (MTD/YTD) expense analyses.
• Prepare budget variance explanations and supporting narratives for Finance Management.
• Identify spending trends, financial risks, and optimization opportunities.
• Partner with managers to analyze budget deviations and recommend corrective actions.
• Develop financial models, forecasts, and analytical reports that support business decisions.
• Monitor departmental spending against approved budgets and forecasts.

Budget Planning & Forecasting Support

• Support the annual budgeting and strategic planning process.
• Coordinate the collection and consolidation of budget inputs across business units.
• Perform reconciliations and validations among budget versions and forecasts.
• Maintain budget information in financial planning systems.
• Assist managers with projections, budget adjustments, and reforecasting activities.
• Ensure the accuracy and integrity of financial planning data.

Data Management & Reporting

• Prepare recurring and ad hoc financial and operational reports for management.
• Maintain budget tracking files, databases, and financial records.
• Develop dashboards and executive‑level reporting tools to monitor spending and budget performance.
• Analyze trends and business insights from financial and operational data.
• Ensure data quality, consistency, traceability, and governance standards are maintained.
• Support continuous improvement initiatives through data‑driven recommendations.

Stakeholder Relationship Management

• Serve as the primary financial liaison between Marketing, Finance, Accounts Payable, agencies, and vendors.
• Facilitate communications regarding budgets, accruals, invoices, and payment processes.
• Build and maintain effective relationships with internal and external stakeholders.
• Coordinate meetings, follow‑ups, and action plans related to departmental financial processes.
• Support leadership in responding to financial inquiries and reporting requests.
• Performs other related tasks as needed.
• Specialized knowledge in the field of marketing and media
• Management and analysis of numerical data
• Experience in preparation of reports and presentations
• Knowledge of budget management process
• MS Office - Word, Excel, PowerPoint, Advanced Microsoft Excel (Pivot Tables, Power Query, advanced formulas, scenario modeling, (financial analysis).
• Problem identification and solving skills
• Write, speak and comprehend English and Spanish
• Knowledge of Accounts Payable processes and corporate budget management.
• Effective interpersonal communication skills
• Strong analytic thinking capacity
• Critical thinking capability
• Strong analytic thinking capacity Strong analytical and financial modeling capabilities.

What You’ll Need

Bachelor's degree in finance, Accounting, or Business Administration. Three (3) to five (5) years’ experience and knowledge in:

• Accrual Management
• Financial Analysis & Variance Reporting
• Budget Planning & Forecasting Support
• Data Management & Reporting
• Stakeholder Relationship Management

of the banking industry, its products and main competitors, including the Bank's organizational structure and its interrelationships.

Disclaimer: The above statements describe the general nature and level of work performed by individuals assigned to this position and are not intended to be an exhaustive list of all duties or responsibilities.