Business Analyst

Kyndryl; Rocky Mount (NC); On-site; USD 115,000 - 219,000; Full time

Benefits offered by this job

Annual bonus program

Comprehensive benefits package

Job summary

Kyndryl is seeking an experienced Business Analyst to support the ADOT MVD MAX Solution. You will bridge business and IT, gathering requirements, mapping processes, and guiding UAT with stakeholders.

The role requires 10+ years of BA experience in enterprise implementations, strong communication, and the ability to collaborate with executives, clients, and technical teams. Onsite in Rocky Mount, NC, with a comprehensive benefits package.

Qualifications

• 10+ years of Business Analyst experience supporting enterprise application implementations.
• Strong experience in requirements gathering, business process mapping, gap analysis, and UAT coordination.
• Excellent analytical, documentation, communication, and stakeholder management skills.
• Ability to work effectively with executives, business users, and technical teams.
• Knowledge of the ADOT MVD MAX Solution.

Responsibilities

• Gather, analyze, and document business and functional requirements.
• Facilitate stakeholder workshops, interviews, and requirements sessions.
• Develop process maps, workflows, use cases, and functional specifications.
• Analyze current and future-state business processes and identify improvement opportunities.
• Conduct gap analysis and assess business impacts, risks, dependencies, and solution alignment.
• Collaborate with business and technical teams to ensure solutions meet business objectives.
• Support User Acceptance Testing (UAT), including test planning, execution, defect tracking, and validation.
• Assess stakeholder impacts and support change management and adoption activities.
• Help shape business and technology strategies by evaluating business value, operational needs, and technical capabilities.
• Document business architecture components including processes, roles, information flows, and organizational impacts.

Skills

BA experience

Requirements gathering

Process mapping

Stakeholder management

UAT support

Documentation

Communication

Leadership

Executive collaboration

Education

CBAP

CCBA

PMI-PBA

BA Certification

Tools

ADOT MVD MAX Solution

Job description

We are seeking an experienced Business Analyst to support the implementation of the ADOT MVD MAX Solution. This role will serve as the bridge between business stakeholders and technical teams, ensuring business needs are accurately translated into effective technology solutions. The ideal candidate brings strong expertise in enterprise application implementations, business process analysis, requirements management, stakeholder engagement, and UAT support.

Key Responsibilities:

• Gather, analyze, and document business and functional requirements.
• Facilitate stakeholder workshops, interviews, and requirements sessions.
• Develop process maps, workflows, use cases, and functional specifications.
• Analyze current and future-state business processes and identify improvement opportunities.
• Conduct gap analysis and assess business impacts, risks, dependencies, and solution alignment.
• Collaborate with business and technical teams to ensure solutions meet business objectives.
• Support User Acceptance Testing (UAT), including test planning, execution, defect tracking, and validation.
• Assess stakeholder impacts and support change management and adoption activities.
• Help shape business and technology strategies by evaluating business value, operational needs, and technical capabilities.
• Document business architecture components including processes, roles, information flows, and organizational impacts.

Required Technical and Professional Expertise:

This position is for a government client and we can only hire US citizens or full green card holders.

The successful candidate will work onsite 5 days a week in Rocky Mount, NC.

Required Qualifications:

• 10+ years of Business Analyst experience supporting enterprise application implementations.
• Strong experience in requirements gathering, business process mapping, gap analysis, and UAT coordination.
• Excellent analytical, documentation, communication, and stakeholder management skills.
• Ability to work effectively with executives, business users, and technical teams.
• Knowledge of the ADOT MVD MAX Solution.
• Experience bridging business and IT functions to deliver successful business outcomes.

Preferred Qualifications:

• Experience supporting government or public sector technology initiatives.
• Experience with writing technical user stories, understanding API technologies.
• Vehicle related business knowledge.
• Familiarity with Agile and Waterfall methodologies.
• CBAP, CCBA, PMI-PBA, or similar Business Analysis certification preferred.

The compensation range for the position in the U.S. is - $115,080 to $218,520 based on a full-time schedule.

Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area): $138,120 to $262,320

California (All Other): $126,600 to $240,480

Colorado: $115,080 to $218,520

Massachusetts: $115,080 to $240,480

New York City: $138,120 to $262,320

Washington: $126,600 to $240,480

Washington DC: $126,600 to $240,480

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Equal Opportunity Employer (EOE) Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.