Business Analyst

Tripoint Solutions LLC; North Carolina; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

PTO

11 paid holidays

401(k)

Job summary

Tripoint Solutions LLC is seeking a Business Analyst to support software and business process solutions. You will gather and analyze requirements, engage stakeholders, and document solutions while coordinating testing and implementation activities.

The ideal candidate has strong analytical and communication skills and can translate complex needs into actionable requirements while managing multiple high-visibility projects across a remote team.

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• 2-5 years of experience in business analysis or requirements gathering
• Proven experience in gathering and documenting business requirements in a professional services environment.
• Strong proficiency with Microsoft Visio for process modeling and documentation.
• Experience with data mapping, data cleansing, and gap analysis techniques.
• Familiarity with user acceptance testing methodologies and execution.

Responsibilities

• Gather, analyze, and document business and functional requirements.
• Engage with stakeholders at multiple levels to understand business and software needs.
• Facilitate requirements-gathering sessions, working meetings, and stakeholder discussions.
• Develop business cases, user stories, use cases, process diagrams, wireframes, test documentation, and other solution documentation.
• Translate stakeholder needs into clear requirements for developers and testers.
• Support software development, testing, validation, and implementation activities.
• Develop and maintain User Guides, Design Documents, Release Notes, and Standard Operating Procedures.
• Review and edit technical and business documentation.
• Support COTS products such as SharePoint, Tableau, and Jira.
• Analyze customer requests, define solution scope, and coordinate with technical teams.
• Manage multiple projects while communicating effectively with internal and external stakeholders.

Skills

Requirements gathering

Stakeholder engagement

Documentation

Visio

Data mapping

Data cleansing

Gap analysis

UAT

Agile

Cloud-based development

SharePoint

Tableau

Jira

Education

Bachelor’s degree in Business Administration, Information Systems, or a related field

Tools

SharePoint

Tableau

Jira

Job description

About Tripoint Solutions

We are technology innovators, partnered with state-of-the-art providers, such as AWS, ServiceNow, and UiPath, to drive digital transformation in the federal space. TPS teams are bringing automation and data science into areas of the government that are crying out for fresh tech—making positive impacts felt by tens of thousands of users, countless citizens, and all six branches of the military each day. Our Agile teams are responsible for envisioning, launching, and operating the massive data systems and analytics platforms used to manage $14.5B in government procurements and $200B in military real estate assets globally. At TPS, we apply the power of cloud technologies to help the government think smarter and function better—for everyone.

TPS Company Values

• We value and respect each employee's dedicated work and unique contributions as they directly impact who we are and what we do.
• Your talent and innovative thinking bring leading-edge solutions to our customers.
• Our success is driven by the dedication of our employees.
• Employee-generated solutions have sustained our continued success and customer satisfaction

Benefit Offerings

Tripoint Solutions builds flexibility into health benefit plan choices, covers most of the monthly premiums, and helps employees build a career with impact through our generous professional development program.

We offer all full-time employees:

• Medical, Dental, Vision benefits with a national provider network
• Flexible Spending and Health Savings Accounts (FSA & HSA)
• Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental
• Supplemental Insurance
• Paid time off (PTO)
• 11 paid holidays
• 401(k) Retirement Plan
• Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
• Monthly transportation, parking, and cell phone service reimbursement

Tripoint Solutions is an Equal Opportunity Employer/Veterans/Disabled

About the Role:

The Business Analyst is responsible for supporting the successful delivery of software and business process solutions by gathering and analyzing requirements, facilitating stakeholder engagement, documenting business and technical solutions, and supporting software implementation and testing activities.

The ideal candidate will have strong analytical, communication, and writing skills, with the ability to work effectively with customers, developers, testers, and project leadership. This role requires someone who can translate complex business needs into clear, actionable requirements and effectively manage multiple high-visibility, time-sensitive projects.

Location: Remote.
The selected candidate must be currently located in, or willing to relocate to, a state supported by Tripoint Solutions corporate offices: AL, CO, DC, DE, FL, GA, IL, IN, KS, LA, MD, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA. (No relocation assistance provided)

Clearance Requirements:

• U.S. Citizenship is required.
• Applicants selected for this position may be subject to a government security investigation.
• Secret clearance is required.

Responsibilities:

• Gather, analyze, and document business and functional requirements.
• Engage with stakeholders at multiple levels to understand business and software needs.
• Facilitate requirements-gathering sessions, working meetings, and stakeholder discussions.
• Develop business cases, user stories, use cases, process diagrams, wireframes, test documentation, and other solution documentation.
• Translate stakeholder needs into clear requirements for developers and testers.
• Support software development, testing, validation, and implementation activities.
• Develop and maintain User Guides, Design Documents, Release Notes, and Standard Operating Procedures.
• Review and edit technical and business documentation.
• Support COTS products such as SharePoint, Tableau, and Jira.
• Analyze customer requests, define solution scope, and coordinate with technical teams.
• Manage multiple projects while communicating effectively with internal and external stakeholders.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• 2-5 years of experience in business analysis or requirements gathering
• Proven experience in gathering and documenting business requirements in a professional services environment.
• Strong proficiency with Microsoft Visio for process modeling and documentation.
• Experience with data mapping, data cleansing, and gap analysis techniques.
• Familiarity with user acceptance testing methodologies and execution.

Preferred Qualifications:

• Certification in Business Analysis (e.g., CBAP, CCBA) or related credentials.
• Experience with Agile development methodologies
• Experience with cloud-based software development environments.
• Experience with SharePoint, Tableau, Jira, or other COTS applications.
• Experience with user stories, use cases, process/system diagrams, wireframes, and test documentation.
• Experience supporting software testing and implementation.
• Strong facilitation, negotiation, and influencing skills.