Business Analyst

Lawrence Livermore National Laboratory; Livermore (CA); Hybrid; USD 115,000 - 169,000; Full time

Benefits offered by this job

Flexible schedules

Relocation Assistance

Education Reimbursement Program

401(k)

Job summary

Lawrence Livermore National Laboratory (LLNL) is looking for an experienced Business Analyst to support the OCIO NNSA initiatives. The role analyzes, plans, and develops solutions to improve business processes and align with technology strategies within the IT Solutions Division.

The position offers a hybrid schedule with some work-from-home days, opportunities to mentor colleagues, and the chance to influence mission-critical programs while collaborating on data analytics, reporting, and system

Qualifications

• U.S. DOE Q-level clearance required; U.S. citizenship.
• Bachelor’s degree in a relevant discipline or equivalent experience.
• Experience in a business operations role with emphasis on process optimization (ServiceNow preferred).
• Extensive knowledge of process notation/documentation (BPMN).
• Advanced data analysis using SQL and data visualization tools to query data and produce reports.
• Strong analytical, problem-solving, and cross-functional collaboration skills.

Responsibilities

• Independently analyze business/technical processes and propose future-state solutions.
• Develop strategies to address process gaps across functions; liaise between project and technical staff.
• Provide in-depth consultation to client and technical staff to improve processes; create end-to-end process maps.
• Communicate effectively with multi-disciplinary teams to influence outcomes and meet goals.
• Prepare customized data reports and data visualizations to support decision making.
• Train and mentor others on technical skills as needed.

Skills

ServiceNow

BPMN

SQL

Data analytics

Education

Bachelor's degree in relevant discipline

Tools

Data visualization tools

Job description

Company Description

Join us and make YOUR mark on the World!

Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability.

Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact.

Job Description

We have an opening for an experienced Business Analyst supporting The LLNL Office of the CIO (OCIO) NNSA initiatives. This position will analyze, plan, and develop solutions pertaining to business improvement initiatives to meet user requirements. In this position, you will cultivate strong partnerships with both the business and mission to influence business case decisions with respect to technology solutions. This position is in the IT Solutions (ITS) Division, matrixed to the OCIO within the Director's Office.

This position offers a hybrid schedule, blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week.

This position will be filled at either level based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level.

You will

• Independently analyze, present state of business/technical processes and workflow, develop alternative future-state approaches / requirements, and facilitate implementation of new or enhanced business solutions.
• Develop and implement strategies for addressing process gaps / barriers, including processes that cross functions; monitors the progress and impact of changes by working as a liaison between project and technical staff.
• Provide in-depth consultation to client and technical staff to identify and evaluate standards and procedures to improve overall process efficiency; works cross functionally to build fully functional and controlled business processes. Responsible for end-to-end process maps.
• Communicate effectively with multi-disciplinary team members. utilizing negotiation skills to influence outcomes.
• Communicate effectively with multi-disciplinary teams and leads to effectively meet the goals and schedule of their area of responsibility
• Prepare customized data reports and data visualizations to facilitate decision making.
• Train and mentor others on technical skills as needed.
• Perform other duties as assigned.

Additional Job Responsibilities, At The E01.4 Level

• Independently plan, conduct, and direct the analysis and design of complex business processes.
• Develop and deliver formal proposals for the implementation of technical changes to improve information and processing systems; serves as the primary contact for management for critical change initiatives.
• Plans large and complex efforts requiring collaboration of multiple disciplines and management teams.

Qualifications

• Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
• Bachelor’s degree in relevant functional discipline or equivalent combination of education and related experience.
• Experience in a business operations role (Preferably within ServiceNow) with an emphasis on process optimization.
• Extensive knowledge and experience with process notation / documentation (Preferably BPMN).
• Advanced experience applying analytical skills to compile, interpret, and present data leveraging SQL and/or data analytic/visualization tools to query data and produce technical reports.
• Experience applying strong analytical and problem-solving skills to develop practical solutions.
• Experience interacting with cross-disciplinary teams to design, develop and improve data analytics and business processes.
• Effective communication skills to interact professionally with others, as well as work effectively in a team environment.
• Ability to work in a fast-paced, schedule-driven environment, multi-tasking and adjusting to changing priorities.
• Willingness and ability to learn new responsibilities.

Additional Qualifications At The E01.4 Level

• Experience leading multidisciplinary project teams utilizing project management methodologies.
• Experience interacting with technical development teams to define requirements for system integrations.
• Knowledge of and experience with workflow and integration tools such as ServiceNow.

Qualifications We Desire

• Experience with ServiceNow.
• Experience with technical writing and building technical requirements.
• Experience with BPMN.

Pay Range

$114,900 - $140,712 Annually for the E01.3 level

$137,910 - $168,852 Annually for the E01.4 level

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting; pay will not be below any applicable local minimum wage. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Additional Information

Position Information

This is a Career Indefinite position, open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory?

• Included in 2026 Best Places to Work by Glassdoor!
• Flexible Benefits Package
• 401(k)
• Relocation Assistance
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
• Our values - visit https://www.llnl.gov/inclusion/our-values

Security Clearance

This position requires a Department of Energy (DOE) Q-level clearance. If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship.

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices

Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession. This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.

If you use a medical device, which pairs with a mobile device, you must still follow the rules concerning the mobile device in individual sections within Limited Areas. Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.

Equal Employment Opportunity

We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

Reasonable Accommodation

Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request.

California Privacy Notice

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.