Business Analyst

Quantum Technologies LLC; Indianapolis (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

The NEDSS Base System (NBS) Business Analyst role at Quantum Technologies. LLC focuses on ensuring reliable electronic data exchange with ELR and eCR data providers, hospitals, laboratories, and the Health Information Exchange.

The position also researches data issues and tests all electronic data received from submitters. Essential duties include creating test scenarios, replicating root causes, monitoring issues, and developing a robust QA strategy across front-end and back-end components,

Qualifications

• Experience researching and resolving electronic data issues.
• Ability to create test scenarios, test cases, and test scripts mapped to workflow and system design.
• Experience in testing data exchange and data quality between providers and systems.

Responsibilities

• Work through complex issues that include creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements.
• Replicate, isolate, and identify a root cause while providing workarounds and testing, fixes, and patches in a staging or test environment.
• Monitor system issues and provide feedback.
• Research and resolve front-end/user and back-end/system problems by diagnosing the root cause and testing solutions in QA environment.
• Resolve issues by engaging appropriate business/policy staff, software developers and/or vendor specialists.
• Assist users in monitoring and analyzing their data via SQL querying and reporting.
• Work closely with end users, project management, application developers, and others to understand features and create a robust, comprehensive test strategy to verify functionality.

Skills

SQL querying

Test planning

Root cause analysis

QA testing

Stakeholder coordination

Job description

The NEDSS Base System (NBS) is an integrated information system that helps local, state, and territorial public health departments manage reportable disease data and sends notifiable disease data to the CDC. The NBS Business Analyst is an integral part of the communicable disease investigation team. This position is responsible for all communication with electronic lab report (ELR) and electronic case report (eCR) data providers, hospitals, laboratories, clinics, the Health Information Exchange (HIE), internal IT staff, and others. The position is also responsible for researching electronic data issues and testing all electronic data received from submitters.

Essential Duties/Responsibilities:

• Work through complex issues that include creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements.
• Replicate, isolate, and identify a root cause while providing workarounds and testing, fixes, and patches in a staging or test environment.
• Monitor system issues and provide feedback.
• Research and resolve front-end/user and back-end/system problems by diagnosing the root cause, hypothesizing, and mapping out a possible solution, and testing the solution in the QA environment.
• Resolve issues by engaging appropriate business/policy staff, software developers and/or vendor specialists.
• Assist users in monitoring and analyzing their data via SQL querying and reporting.
• Work closely with end users, project management, application developers, and others to understand features and create a robust, comprehensive test strategy to verify functionality.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.