Business Analyst

NetImpact Strategies Inc.; Illinois; Hybrid; USD 88,000 - 115,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

PTO plus wellness day

Pet Insurance

Tuition reimbursement

Internal training programs

Industry certifications

Top Work Place recognition

Team events

Job summary

NetImpact Strategies Inc. seeks a Business Analyst to advance a modular, interoperable system within a service-oriented architecture, reducing risk to transportation operations.

You’ll coordinate system change activities and work with executives, stakeholders, and cross-functional teams, leveraging strong analytical and communication skills to drive organizational change. The role may require on-site presence near Scott AFB, IL three days a week for recurring meetings, with US-Remote options.

Qualifications

• Bachelor's degree with 8+ years in organizational change management, consulting, or related fields.
• Strong written and verbal communication to engage stakeholders effectively.
• Understanding of OCM theories and models (Prosci, ADKAR, Kotter, Lewin).
• Experience collecting stakeholder feedback, identifying trends, and refining OCM strategies.

Responsibilities

• Lead efforts to analyze data sources and establish stakeholder contacts.
• Build relationships with stakeholders to align change initiatives with strategic goals.
• Analyze impact of proposed changes on processes, systems, culture and people.
• Plan collection of stakeholder information and feedback mechanisms; adjust change management plan.
• Coordinate with client and OCM reps to review and update stakeholder data.
• Articulate requirements for Stakeholder Management Tool to meet stakeholder needs.
• Support development, testing, and training for the stakeholder management tool; coordinate with training.
• Support OCM process and oversee development of plans and project deliverables; roadmap, communications, training, and strategy.
• Identify KPIs and metrics to measure success of change initiatives; track progress and report to leadership.
• Support pre/post-implementation surveys and data collection, analysis, and reporting of results.
• Ensure tool compliance with Government data categorization and protection standards.
• Apply OCM theories/models (Prosci, ADKAR, Kotter, Lewin) in assessments and strategies.
• Work with training to define objectives and support tailored programs for stakeholders.

Skills

Stakeholder management

Communication

Analytical thinking

Change management

Education

Bachelor's degree

Tools

ServiceNow

Job description

Business Analyst

Job Locations

US-IL-Scott AFB | US-Remote

Job Information

Job ID: 2026-3784

Category: Information Technology

Type: Full Time

Job Description

The Business Analyst plays a pivotal role in NetImpact's objective to establish a modular, interoperable, and scalable system that supports the client's vision for a flexible, service-oriented architecture-capable of enhancing safety, efficiency, and adaptability in a complex, multi-domain environment. This role involves coordinating system change activities, ensuring safe, well-communicated transitions that minimize risk to transportation operations. The Business Analyst collaborates with executive leadership, stakeholders, and cross-functional teams to ensure effective change implementation. This position requires exceptional leadership, communication, and analytical skills to drive successful organizational change.

*Strong preference for candidates to reside within a 50-mile radius of Scott Air Force Base (Scott AFB), IL, as you may be required on-site 3 days a week for recurring meetings.

Responsibilities

• Lead efforts to analyze data sources, identify the best sources for stakeholder information, and establish and maintain relationships with key points of contact
• Develop relationships with stakeholders and has a working knowledge of the organization's business operations, objectives, and industry context to align change initiatives with strategic goals
• Analyze the impact of proposed changes on various aspects of the organization, including processes, systems, culture, and people
• Execute a plan to collect and update stakeholder information, establish mechanisms to collect feedback for ensuring ongoing data accuracy and relevance, and adjust plan for effective change management strategy
• Coordinate with the client and other Organizational Change Management (OCM) representatives to ensure stakeholder information is consistently reviewed and updated
• Assist in articulating requirements for the Stakeholder Management Tool to aligns with the needs of the stakeholders
• Support the development, testing, and training activities related to the stakeholder management tool and coordinate with training specialist to develop training objectives in meeting OCM needs
• Support OCM process and oversee development of OCM plans and other project deliverables: roadmap, communications plan, training plan, strategy, etc.
• Helps to identify and support key performance indicators (KPIs) and metrics to measure the success of the change initiative
• Tracks progress and provide regular reports to leadership and stakeholders
• Supports pre/post-implementation surveys and the data collection, analysis, and reporting of results
• Ensure tool compliance with Government data categorization and protection standards
• Apply OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-Step Model, Lewin's Change Management Model) to develop and implement OCM assessments and strategies
• Work with training specialists to define training objectives and support the delivery of tailored training programs for stakeholders

Qualifications

Required

• Bachelor's degree with at least 8 years of experience in organizational change management, consulting, or related fields, with a proven track record of leading large-scale change initiatives
• Strong written and verbal communication skills to convey the purpose and benefits of change, as well as to engage and influence stakeholders effectively
• Understanding of OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-step Model, Lewin's Change Management Model)
• Experience in collecting and analyzing stakeholder feedback, identifying trends, and making recommendations to refine OCM strategies. Understands human behavior, motivation, and group dynamics in the context of change
• Understands stakeholders needs, concerns, and influence within their organization
• Excellent communication skills, written and verbal
• Excellent organization skills

Preferred

• Experience with digital tools for managing stakeholder information, providing reports, and creating dashboards
• Eligible candidates with federal experience are prioritized
• Experience with using ServiceNow
• Advanced change management certifications (e.g., Prosci Change Management Advanced Practitioner) is a plus. Prosci Certified Change Practitioner, Program Management Professional (PgMP), or equivalent certifications is a plus.
• Previous Federal Consulting Experience

#LI-Hybrid

About Us

At NetImpact Strategies, we post salary ranges in compliance with the specific labor laws and regulations of each county and state, ensuring transparency and fairness in our hiring practices. This approach reflects our commitment to adhering to legal requirements and promoting equitable pay standards across all regions where we operate. The posted salary range for this role is $88,000-115,000. The posted salary range is not an exact indication of the actual compensation offered and is instead a range of what NetImpact, in good faith, could compensate at the lowest and most high end of the salary market. In general, NetImpact may not pay the top of the salary range. Compensations are determined by several mitigating factors including skillset, experience, trainings, location, and other factors including benefits packages.

Perks of working at NetImpact Strategies

• Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required
• Work hard, play hard - we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
• Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!
• Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact's core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contact [e-mail].