Business Analyst

Insight Global; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Insight Global is seeking a Business Analyst II to join a large utility company in Houston, TX, supporting a long-term smart meter installation initiative. You will collect, organize and analyze data from work orders and field operations to improve efficiency in installation, repair and maintenance processes.

You will develop insights and reporting around key performance metrics for the gas operations team, identify trends and gaps, and help standardize workflows.

Qualifications

• 2-4 years of experience as a Business Analyst or similar.
• Experience in SQL.
• Experience organizing and building models in Power BI.
• Experience putting together business data and creating process solutions based on the data.

Responsibilities

• Collect, organize and analyze data from active work orders and field operations to improve efficiency.
• Develop insights and reporting around key performance metrics for the gas operations team.
• Identify trends, gaps, and opportunities to streamline workflows and standardize processes.
• As the project matures, analyze real-time smart meter data to identify anomalies and support proactive decisions.

Skills

Business Analysis experience (2-4 yrs)

SQL

Data analysis

Process improvement

Tools

Power BI

Job description

Insight Global is seeking a Business Analyst II to join a large utility company in Houston, TX, supporting a long-term (6–10 year) smart meter installation initiative. These analysts will play a key role in improving operational efficiency by collecting, organizing, and analyzing data from active work orders and field operations, with a focus on installation, repair, and maintenance processes. They will be responsible for developing insights and reporting around key performance metrics across the gas operations team, identifying trends, gaps, and opportunities to streamline workflows and standardize processes. As the project matures, the role will evolve into analyzing real-time smart meter data—including pressure, temperature, and leak indicators—to identify anomalies and determine whether issues stem from network systems or physical meter failures, ultimately supporting more proactive, data-driven decision-making across the organization.

REQUIRED SKILLS AND EXPERIENCE

• - 2-4 years of experience as a Business Analyst or similar
• - Experience in SQL
• - Experience organizing and building models in Power BI
• - Experience putting together business data and creating process solutions based on the data

NICE TO HAVE SKILLS AND EXPERIENCE

• - Utility industry experience
• - Experience in utility, gas, transmission, midstream industry